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Unanticipated excitement - PowerPoint PPT Presentation

QUALITY FUNCTION DEPLOYMENT

QUALITY FUNCTION DEPLOYMENT . Dr. Yoji Akao , one of the founders of QFD. "Time was when a man could order a pair of shoes directly from the cobbler. By measuring the foot himself and personally handling all aspects of manufacturing, the cobbler could assure the customer would be satisfied," .

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Unanticipated excitement - PowerPoint PPT Presentation

QUALITY FUNCTION DEPLOYMENT