Triple a - PowerPoint PPT Presentation

Dr Smita Shah Director Primary Health Care Education &amp; Research Unit

Initiatives and Community Approaches. Dr Smita Shah Director Primary Health Care Education &amp; Research Unit Sydney West Area Health Service Senior Clinical Lecturer University of Sydney Australia Smita_shah@wsahs.nsw.gov.au. Asthma in a Small World. Adolescent Asthma.

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287 views • 19 slides

Customer Service

Customer Service. Jennifer Testa. Why does it matter?. The average business never hears from 96% of its unhappy customers. Why does it matter?. For every complaint received, the average company in fact has 26 customers with problems, 6 of which are serious in nature. Why does it matter?.

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292 views • 18 slides

The Streak

The Streak . Oakland A’s 20 Game winning Streak. A’s start the season 15-11. This impressive start wasn’t enough to secure their season. A’s lose steam…They go1-5 on a road trip through Boston and Toronto in May. A’s reform organization—send “stars” to Triple A to create better structure.

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265 views • 6 slides

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Triple a - PowerPoint PPT Presentation

Dr Smita Shah Director Primary Health Care Education &amp;amp; Research Unit

Customer Service

The Streak

Dr Smita Shah Director Primary Health Care Education & Research Unit