'Tracking customer satisfaction lets' presentation slideshows

Customer Loyalty Vs Customer Satisfaction

Customer satisfaction does not always mean customer loyalty. Customer satisfaction is easier to achieve but do you have customers who are Loyal to your products and services and will not abandon you for better and cheaper options? If yes then you have a loyal customer base. This presentation throws in some key points to keep in mind regarding customer reward programs, customer loyalty and customer satisfaction.

420 views • 8 slides