'Slow methodical' presentation slideshows

2.05 Difficult Customers

2.05 Difficult Customers. DEALING WITH DIFFICULT CUSTOMER. Employee should listen patiently and try to stay calm. Give the customer plenty of time to state his/her concerns. Trying to prove them wrong may make bad situation worse.

474 views • 28 slides

2.05 Difficult Customers

2.05 Difficult Customers. DEALING WITH DIFFICULT CUSTOMER. Employee should listen patiently and try to stay calm. Give the customer plenty of time to state his/her concerns. Trying to prove them wrong may make bad situation worse.

291 views • 28 slides

Customer Dialog

Customer Dialog. Liz Jacobson. Difficult Customer Types. Argumentative Impatient Leave-me-alone Irritable/moody Insulting Complaining Domineering/Superior Suspicious Slow/Methodical Dishonest Next. Argumentative Guideline. Ask simple, polite questions Back. Impatient Guideline.

272 views • 17 slides

Customer service

Customer service. Ashley Handy. Wordle. Who must deal with customers?. Nearly everyone who works will eventually deal with customers, which is why we, as students, must learn how to handle all different types of customers. What are the different difficult customers ?.

299 views • 15 slides

Customer Service Dialogue

Customer Service Dialogue. By: Salem Rondeau. My Wordle. Types of Difficult Customers. Argumentative: Customers who look for trouble or a fight. Insulting: Customers are rough and rude; take personal things out on employee.

396 views • 11 slides

Customer Service

Customer Service. Brodie Perro. Situation. My dad and I are in checkout line at Menards. We have to wait because the man ahead of us went back to retrieve item he forgot. After a bit, the customer comes back and proceeds with checking out. The Customer.

210 views • 9 slides

212 views • 0 slides