100+ Simple choices PowerPoint (PPT) Presentations, Simple choices PPTs

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Interventions to Minimize Behavioral Symptoms of Dementia: Moving Beyond Redirection Part III Margaret Hoberg MSN, GN

Interventions to Minimize Behavioral Symptoms of Dementia: Moving Beyond Redirection Part III Margaret Hoberg MSN, GNP-BC Siobhan McMahon MSN MPH GNP-BC. Objectives. Learning Objectives Explain the effects of dementia on thinking, emotions and communication

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416 views • 24 slides

Customer Dialog

Customer Dialog. Andrew Williams. Types of Customers. Argumentative Leave-me-alone Insulting Domineering/Superior Slow/Methodical Suspicious Dishonest Complaining Irritable/Moody Impatient. Argumentative Customers. Ask simple, polite questions with options. Keep most

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262 views • 18 slides

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Simple choices - PowerPoint PPT Presentation

Interventions to Minimize Behavioral Symptoms of Dementia: Moving Beyond Redirection Part III Margaret Hoberg MSN, GN

Customer Dialog