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Service desk contact - PowerPoint PPT Presentation

The Help Desk is Dead; Long Live the Service Desk

The Help Desk is Dead; Long Live the Service Desk. A presentation and discussion of the ongoing Service Management approach to assisting students, faculty and staff at the Community College of Rhode Island. Dawn Lewis, Director of User Services Steve Vieira, Chief Information Officer. CCRI.

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440 views • 24 slides

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Service desk contact - PowerPoint PPT Presentation

The Help Desk is Dead; Long Live the Service Desk