Repeat callers - PowerPoint PPT Presentation

DIREC TV Look Who’s Talking

DIREC TV Look Who’s Talking. Michael Uhlenkamp Call Center Technology Manager mjuhlenkamp@directv.com. Speech to Increase Revenue &amp; Decrease Costs (D103), Monday, August 20, 1:45-2:45 p.m. Agenda. About DIRECTV Issues DIRECTV faced with IVR Self-Care Approach to solving those challenges

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326 views • 15 slides

Pierce County Companion Animal Licensing and Investigation System (CALI)

Pierce County Companion Animal Licensing and Investigation System (CALI). Search Screen Officers can search calls using a variety of criteria. The map displays the resulting calls while the report feature shows call details. Pierce County CALI System. Pierce County CALI System.

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244 views • 10 slides

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