'Ready reference questions' presentation slideshows

ALISE, January 22-25, 2013 oclc/research/activities/synergy.html

ALISE, January 22-25, 2013 http://www.oclc.org/research/activities/synergy.html. Marie L. Radford Chair, Department of Library & Information Science Rutgers University mradford@rutgers.edu. Lynn Silipigni Connaway Senior Research Scientist OCLC connawal@oclc.org.

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Marie L. Radford, Ph.D., Rutgers University Lynn Silipigni Connaway, Ph.D., OCLC

Extending Our Virtual Reach: A Longitudinal Study of Query Type & Accuracy in Live Chat & IM Reference. ALISE Conference Dallas, TX January 17-20, 2012. Marie L. Radford, Ph.D., Rutgers University Lynn Silipigni Connaway, Ph.D., OCLC.

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Ready Reference Materials This presentation is courtesy ET 533 Grand Jct. Students! Summer, 2000

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