'Quick conclusions' presentation slideshows

PERSONALITY TYPES

PERSONALITY TYPES. Personality Types. Self awareness Career development Team building Academic counseling Relationship counseling Dealing with conflict. Uses of MBTI. Understand yourself and your behavior Appreciate others and their contributions Make constructive use of differences.

1.07k views • 57 slides

Career Management in a Knowledge Based Economy

505 views • 32 slides

SEM1 1.08 A - Customer Relations

315 views • 18 slides

SEM1 1.08 B - Customer Relations

328 views • 18 slides

Indicator 2.03 - Resolve conflicts with/for customers to encourage repeat business

278 views • 17 slides

Customer Service

282 views • 14 slides

Theory of Knowledge : The Art of Being Human

505 views • 12 slides

Types of customers

Types of customers. Disagreeable Domineering/Superior Suspicious Slow/Methodical Dishonest Argumentative Impatient Leave me alone Irritable/Moody Insulting. How To handle them. Argumentative: Asking simple, polite questions with options keeps most situations under smooth control.

333 views • 9 slides

Customer Dialogue

Customer Dialogue . By: Maria Link. Types of customers . Argumentative: Ask simple, polite questions Impatient: Agree first on common points Leave-me-alone: Be patient, give them space Irritable/Moody: Be Positive Insulting: Be neutral, especially with your body language

264 views • 8 slides

Customer service

Customer service. By Trey Damico. Type of customers. Argumentative Impatient Leave-me-alone Irritable/Moody Insulting Complaining Domineering/Superior Suspicious Slow/Methodical Dishonest. How to deal with them. Argumentative: You should ask polite questions.

187 views • 8 slides

Customer Dialog

171 views • 5 slides