'Promised service' presentation slideshows

MEASURING PERFORMANCE IN OPERATIONS

MEASURING PERFORMANCE IN OPERATIONS. CHAPTER 3. DAVID A. COLLIER AND JAMES R. EVANS. 3-1 Describe the types of measures used for decision making. 3-2 Explain the use of analytics in OM and how internal and external measures are related.

722 views • 46 slides

MEASURING PERFORMANCE IN OPERATIONS

MEASURING PERFORMANCE IN OPERATIONS. CHAPTER 3. DAVID A. COLLIER AND JAMES R. EVANS. LO1 Describe the types of measures used for decision making. LO2 Explain how to calculate and use productivity measures. LO3 Explain how internal and external measures are related.

671 views • 39 slides

Repositioning quality culture in Higher Education

Repositioning quality culture in Higher Education. Kem Ramdass and David Kruger. Kem Ramdass 1, David Kruger 2 1 Senior Lecturer, Faculty of Arts, Design and Architecture, University of Johannesburg, Auckland Park Bunting Road Campus, Auckland Park, Johannesburg, 2092

484 views • 30 slides

Chapter 16.1

201 views • 12 slides

Employees Roles in Service Delivery

333 views • 10 slides

________________ P assenger R evenue A ccounting PRA 101S

Return to Home Page. ________________ P assenger R evenue A ccounting PRA 101S. Prepared by: Goss & Associates, LLC. Return to Home Page. Table of Contents. Introduction to P assenger R evenue A ccounting (PRA) Recording/Auditing Revenue - Pending Delivery

263 views • 7 slides

________________ P assenger R evenue A ccounting PRA 101S

Return to Home Page. ________________ P assenger R evenue A ccounting PRA 101S. Prepared by: Goss & Associates, LLC. Return to Home Page. Table of Contents. Introduction to P assenger R evenue A ccounting (PRA) Recording/Auditing Revenue - Pending Delivery

114 views • 7 slides