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Physical distractions - PowerPoint PPT Presentation

Chapter 15

Exploring Management. Chapter 15. Communication. Chapter 15. What is communication and when is it effective? What are the major barriers to effective communication? How can we improve communication with people at work?. 15.1 Effective Communication.

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Difference between Hearing and Listening

Difference between Hearing and Listening. Hearing non-selective easy physiological. Listening process through which you respond intellectually and emotionally. Americans are what percent Listening Efficient?. 10% 50% 20-25% 70-75%. Listening Process. prediction and assessment

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Public Speaking:

Public Speaking:. The Listening Process. OBJECTIVES. Explain the difference between hearing and listening Explain how listening is part of the public speaking process Explain why listening is importan t skill to master Understand the five levels of listening

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Physical distractions - PowerPoint PPT Presentation

Chapter 15

Difference between Hearing and Listening

Public Speaking: