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FAIRHILL MEDICAL PRACTICE

FAIRHILL MEDICAL PRACTICE. Patient Survey 2012 Results. How the survey was undertaken. Postal: 1% of Practice list size invited to complete survey Random selection of Patients Age range from 18 - 85 Waiting Area: Patients invited to complete survey whilst waiting for their appointment

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417 views • 31 slides

ARM ENGAGE

ARM ENGAGE. Telephone Etiquette. Objectives. At the end of this session, we will all have an understanding of the following: Hints on common telephone courtesy How to answer and speak on the phone T elephone answering tips

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150 views • 13 slides

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Phone cont - PowerPoint PPT Presentation

FAIRHILL MEDICAL PRACTICE

ARM ENGAGE