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No dial tone - PowerPoint PPT Presentation

Note: ATT to keep the SR open in individual basket.

TM Point/CSM State Fault Case Handling Process - DEDICATED ATT NUMBER. Walk-in/ Email to respective CSM Office / TM Point. Report / compliant on Technical Fault (Streamyx & Telephony). Customer. START. Review & match the Case history. KCI. Update SR/ Report with proper remark.

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No dial tone - PowerPoint PPT Presentation

Note: ATT to keep the SR open in individual basket.