'Managed services providers msps' presentation slideshows

Cloud Analytics for Managed Services Providers (MSPs)

The IT Managed Services Provider role involves much more than just supplying infrastructure, implementation and support services to clients. You are expected to use cloud analytics to have a holistic visibility via a single pane of glass of the entire ecosystem (all customers) and dedicated web based dashboards for every customer. Other deliverables include monitoring the data by collecting information related to the services offered, usage trends, server load and network topology data, and then running analytics on it.

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