'Long patient wait' presentation slideshows

How to Utilize Patient Waiting Time for Better Patient Satisfaction?

Patients perceive long waiting times as a barrier to obtain medical services. Keeping patients waiting can be a cause of stress for both patient and doctor. Even though long patient wait time is not a good thing but activities like Secretary verifying insurance information or Medical Assistant preparing an exam room takes a lot of time. We can utilize this waiting time for providing clinical, financial education and ultimately increasing overall patient engagement.

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