'Listening falls' presentation slideshows

The Art of Listening

Not long ago, my best friend called me at 1 a.m. I was still awake, but already in bed and just about to turn out the light. I contemplated not answering, as I'd had a super long day and I knew a call would re-energize me (not at all desirable at this time of day), but I had a missed call from her earlier, so I picked up.

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