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New tool for Request and Incident Tracking System

New tool for Request and Incident Tracking System. I.Fedorko on behalf of Remedy Team FIO/FD September 8, 2009. Overview of the new tool Service oriented design Ticket handling (highlights). Acting Forces. Conclusion of the study by E.Grancher EDMS 910585 (2008):

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Km entry - PowerPoint PPT Presentation

New tool for Request and Incident Tracking System