'Key communication skills' presentation slideshows

Beyond Basics: Gaining the Skills for Collaborative Problem Solving

453 views • 32 slides

Change Management

Change Management. Chapter 11 Communication Skills. Communication Skills. These skills are aimed at involving people and encouraging commitment to the change process Unitarist (director, coach) vs. pluralist (navigator, interpreter) view

340 views • 14 slides

Doctor - Patient Communication Key skills for an effective relationship

Doctor - Patient Communication Key skills for an effective relationship. Laurence H. Baker PhD Bakerlh@teleport.com. Key Communication Skills. Make a personal connection Empathy Reflective listening Agenda setting. Communication Matters. Health outcomes Diagnostic accuracy

1.53k views • 10 slides