Issue escalation - PowerPoint PPT Presentation

ISSUE RESOLUTION &amp; ESCALATION Training Pack

ISSUE RESOLUTION &amp; ESCALATION Training Pack. Aims and Objectives. Target Audience : All Operations and Support Management Teams Purpose of Module : To understand the need for a consistent root cause problem resolution process which encourages problem solving at every level.

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660 views • 48 slides

NATIONAL IJS CASE BACKLOG REDUCTION STRATEGY

NATIONAL IJS CASE BACKLOG REDUCTION STRATEGY. PRESENTATION BY ADV S JIYANE, DEPUTY DIRECTOR-GENERAL: COURT SERVICES 30 JANUARY 2007. CONTENT. Introduction Background info Court Demographics Court Workload The current Case Backlog Project Appeal Backlogs Longer Term Initiatives.

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630 views • 23 slides

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Issue escalation - PowerPoint PPT Presentation

ISSUE RESOLUTION &amp;amp; ESCALATION Training Pack

NATIONAL IJS CASE BACKLOG REDUCTION STRATEGY

ISSUE RESOLUTION & ESCALATION Training Pack