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Dialogue Solutions for Customer Care, DA and Voice Portals

Dialogue Solutions for Customer Care, DA and Voice Portals Claudia A. Demetz Group Manager Applications Overview Introduction Who we are Our Products Applications Voice Portals Customer Care Directory Assistance Trends Introduction Who We Are Philips: Global Technology Company

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What does Generation Y want from your association ? Rob Davidson, University of Greenwich UIA Associations Round Table,

What does Generation Y want from your association ? Rob Davidson, University of Greenwich UIA Associations Round Table, Singapore. Which generation are YOU ?. Four generations in the active population: Traditionalists , born between 1925 and 1942 – mainly retired

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