Influencing skills - PowerPoint PPT Presentation

The Art of Friendly Persuasion

The Art of Friendly Persuasion. J. Suzanna Laurent Associate Fellow STC First Vice President  Director-Sponsor Region 5  Bylaws Committee Manager  120 Sessions, Programs, Workshops  35 Leadership Articles Published  Region 5 Conference Manager 

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I-CAN

I-CAN. What is Influencing?. Negotiation. Push and Pull Levers. I - CAN. Assertion. Circle of Concern. Skills &amp; Communication. Self Assessment Instrument. Importance of Influencing Skills. Meta Communications. Persuasion– ILEG Theory. Circle of Influence.

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