'High customer loyalty' presentation slideshows

Alderney Airlines

Dr. Clive Vlieland-Boddy FCA FCCA MBA PhD. Alderney Airlines. Alderney Airlines. Group Review: As a board member, how would you evaluate the proposals and why? What is the difference between payback and NPV evaluation?. Key Issues. What is the Company? What is the Industry?

370 views • 25 slides

International Business Machines

International Business Machines. By Robert Muth Real-World Case Pg. 597. AGENDA. Case Summary IBM Outlets Conversion to E-Business Strategy to Conversion Success Factors Future Trends Conclusion. Case Summary.

277 views • 15 slides

Chapter 18

PRINCIPLES OF MARKETING. Chapter 18. Competitive Strategies: Building Lasting Customer Relationships. Total Customer Value. (Product, Service, Personnel, & Image Values). Total Customer Cost. (Monetary, Time, Energy, & Psychic Costs). Customer Delivered Value. (Profit to the

363 views • 14 slides

Zumiez

Zumiez. Jamilah Cash Grant Miller Ryan Van Vleet. Zumiez Story. Debut their first store in 1978 in Seattle Started with just a single store and have grown today to over 225 brick and mortar stores.

306 views • 8 slides

Marketing Across the Americas

Marketing Across the Americas. Carly Stiles, Hilary O'Bryan.

146 views • 8 slides

Case 4.2 Online Weekend in Florence: A Customer Service Success Story (p.150)

284 views • 7 slides