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Good address customer needs - PowerPoint PPT Presentation

GOODS AND SERVICE DESIGN

GOODS AND SERVICE DESIGN. CHAPTER 6. DAVID A. COLLIER AND JAMES R. EVANS. 6-1 Describe the steps involved in designing goods and services. 6-2 Explain the concept and application of quality function deployment .

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1.69k views • 62 slides

GOODS AND SERVICE DESIGN

GOODS AND SERVICE DESIGN. CHAPTER 6. DAVID A. COLLIER AND JAMES R. EVANS. LO1 Describe the steps involved in designing goods and services. LO2 Explain the concept and application of Quality Function Deployment .

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870 views • 53 slides

GOODS AND SERVICE DESIGN

OM2. CHAPTER 6. GOODS AND SERVICE DESIGN. DAVID A. COLLIER AND JAMES R. EVANS. Chapter 6 Learning Outcomes. l e a r n i n g o u t c o m e s. LO1 Describe the steps involved in designing goods and services.

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803 views • 53 slides

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Good address customer needs - PowerPoint PPT Presentation

GOODS AND SERVICE DESIGN

GOODS AND SERVICE DESIGN

GOODS AND SERVICE DESIGN