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International Human Resources Management

International Human Resources Management. The Challenges of Human Resources Management. The Global Environment. Global Similarities Free trade Service-based business Integrated technology platforms Global Differences Political and cultural differences Property rights are poorly protected

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548 views • 39 slides

Call centres: a global or embedded production model? The 'Global Call Centre Industry' project

PD Dr. Ursula Holtgrewe, FORBA, Vienna ( holtgrewe@forba.at ) ?. Contribution to the AMICA expert panel, Copenhagen September 3/4, 2007 . Call centres: a global or embedded production model? The 'Global Call Centre Industry' project . To what extent are CCs

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299 views • 13 slides

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Global similarities - PowerPoint PPT Presentation

International Human Resources Management

Call centres: a global or embedded production model? The 'Global Call Centre Industry' project