Escalating conflict - PowerPoint PPT Presentation

Customer Service &amp; Conflict RESOLUTION

Customer Service &amp; Conflict RESOLUTION. Mairead Roche Jackie Tumelty. Domestics. Agenda for the day. 9 to 9.30 Registration &amp; refreshments 9.30 to 12.15 Customer service &amp; conflict resolution Mairead Roche and Jackie Tumelty Great customer service – what is it &amp; why is it important?

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308 views • 28 slides

Stakeholder/ Partner Communication

Stakeholder/ Partner Communication. Module Summary. Why stakeholders and partners are important in a crisis Understanding stakeholders and partners Tips for working successfully with stakeholders and partners. Stakeholder/Partner Communication.

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423 views • 21 slides

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Escalating conflict - PowerPoint PPT Presentation

Customer Service &amp;amp; Conflict RESOLUTION

Stakeholder/ Partner Communication

Customer Service & Conflict RESOLUTION