Empathy map - PowerPoint PPT Presentation

John Roberto, LifelongFaith Associates (jroberto @ lifelongfaith.com)

John Roberto, LifelongFaith Associates (jroberto @ lifelongfaith.com). Designing 21 st Century Faith Formation Diocese of Orange. Innovation Design Process Stanford School of Design. Design Process for an New Initiative. 1 - Empathize.

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1.22k views • 109 slides

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Empathy Map

Empathy Map. Hearing. Seeing. Feeling. Thinking.

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