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Customer service dialogue - PowerPoint PPT Presentation

Customer Service Dialogue

Customer Service Dialogue

Customer Service Dialogue. By:Kaylin Gamache. The Difficult Customer. A customer comes in to sunsets (were my mom works.) and he comes in every month and says it is his birthday so he can receive free ice cream. Type of difficult customer. This guy is a dishonest customer

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457 views • 9 slides
Customer Service

Customer Service

Customer Service . By: Brittney Croes. Types of Customers. Argumentative: C ustomers that are just looking for a problem. Impatient: C ustomers who show verbally and nonverbally that they do not want to wait. Complaining: Customers that think nothing is right.

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139 views • 8 slides
Customer Service

Customer Service

Customer Service. By: Shellby Jacobs. Types of Customers. Argumentative : Customers who just look for problems . *Guideline- Asking simple, polite questions with options keeps most situations under smooth control.

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405 views • 7 slides
Customer S ervice D ialogue

Customer S ervice D ialogue

Customer S ervice D ialogue. By Austin Larson. Type of customer. The customer was a slow/methodical customer at a cafe in Detroit. . How to handle the customer. You need to give slow/methodical customers time and space to make there decisions. The conversation.

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161 views • 7 slides
Customer Service Dialogue

Customer Service Dialogue

Customer Service Dialogue. By Jack Brown. Types of Customers . Argumentative- They look for a problem and try to argue with you. Impatient- They show verbally and nonverbally that they do not want to wait.

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201 views • 7 slides
Customer Service Dialogue

Customer Service Dialogue

Customer Service Dialogue. By: Josh Kelly. Types of Customers. Argumentative Impatient Leave-me-alone Irritable/moody Insulting. Complaining Suspicious Dishonest Slow/methodical Domineering/superior. What should you do?. Argumentative: Ask simple, polite questions with options.

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171 views • 5 slides

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