'Customer complains' presentation slideshows

A+ Guide to Managing and Maintaining Your PC, 7e

A+ Guide to Managing and Maintaining Your PC, 7e. Chapter 3 Working with People in a Technical World. Objectives. Learn about some job roles and responsibilities of those who sell, fix, or support personal computers Learn what customers want and expect beyond your technical abilities

415 views • 32 slides

Why Customer Complaints Are Good For Your Business

Dealing with a problem is a way to learn customer complaints and give real time problem solving ability to new and inexperienced service agents. Many complaints are very useful to shape the staff training process and methodology.

147 views • 13 slides

Risk Advisory Services

342 views • 12 slides

SOOTHE UPSET CUSTOMERS

SOOTHE UPSET CUSTOMERS. Identify how to calm upset customers and solve their problems Describe how to use service recovery to build customer loyalty. When A Customer Complains. Trust the customer. Calm yourself. Calm your customer. Solve the problem. 1. Let the customer vent.

112 views • 11 slides

Customer Complaint Management

According to Metric Stream, complaint management is the process of how organizations handle, manage, respond to and report customer complaints. Systems are put into place to track and trend the data that is captured by complaint management processes.

82 views • 8 slides

Online Reputation Management Remove Internet Defamation

Defamation is the way that can harm the reputation of a person. The act of defamation is something that harms the reputation of the person and his nature. People or company generally engages in this kind of act to attack the opponent and win the competition.

92 views • 7 slides

ONE OF THE LARGEST TRAVEL COMPANY LOOKING FOR BACKEND CONTACT SUPPORT SERVICES FOR THEIR PREMIUM CUSTOMER.

Client is the one of the largest online travel agency in the world and a market leader in the online travel service business and provides travel products and services to consumers through Websites and contact centers

28 views • 2 slides