Crm skills - PowerPoint PPT Presentation

NOTECHS

NOTECHS. Objectives. By the end of this workshop you will: Understand facilitation techniques, and be able to apply them to manage a constructive debrief Be able to apply non-technical skills criteria to a CRM assessment Be aware of CRM training and recording requirements.

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406 views • 24 slides

CRM Techniques Effective Methods of M ember R elationship M anagement

CRM Techniques Effective Methods of M ember R elationship M anagement. CRM Techniques. What is CRM? Credit Union CRM Projects Avoiding CRM Pitfalls. What is CRM?. CRM is actually MRM Tools and techniques = attracting and retaining members

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355 views • 21 slides

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