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The 4C's of the Conversation Company

In his new book, Steven advises companies to become conversation companies. A conversation company is a very consumer oriented company, relying on the power of people and using social media as a perfect partner. The Conversation Company invests in 4 C's to optimize its conversation potential: customer experience, conversation management, content, collaboration. This report gives an update to which extent companies are investing in these 4 dimensions.

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903 views • 77 slides

The Conversation Company

The Conversation Company is a story about boosting your business by investing in company cutlure, people (internal & external) and social media. A Conversation Company optimizes the conversation potential of an organization.

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834 views • 75 slides

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Conversation company - PowerPoint PPT Presentation

The 4C's of the Conversation Company

The Conversation Company