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Visible Ops: Building Effective & Auditable ITIL Change Management Processes in 4 Steps: Phase One

Visible Ops: Building Effective & Auditable ITIL Change Management Processes in 4 Steps: Phase One. Gene Kim, CTO, Tripwire, Inc. October 27, 2004. The Challenges. How do I simultaneously contain costs, improve security and service levels, and address regulatory compliance?

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Change success rate - PowerPoint PPT Presentation

Visible Ops: Building Effective &amp; Auditable ITIL Change Management Processes in 4 Steps: Phase One

Visible Ops: Building Effective & Auditable ITIL Change Management Processes in 4 Steps: Phase One