Call center application - PowerPoint PPT Presentation

E-Business Call Center Application

E-Business Call Center Application. February 2005. What is a Call Center?. A single location that people can contact to receive a service or product Service may involve many providers Call Center contacts the providers(s) for the caller

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631 views • 38 slides

Call Centre Software Solutions from Deepijatel.com

Call Center software solution provides a of functions like integrating in different channels of communication between customers and agents, automating processes and reporting in real time etc., Deepijatel.com several types of call center software solutions like predictive dialer, call routing software & call center control softwares. We have the following features

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359 views • 7 slides

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