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Performance Management

Performance Management. Iris Chung Head of Human Resources & Corporate Services, Ngong Ping 360 Limited. About Myself. #Psychology #MBA #CPLP #Head of Human Resources & Corporate Services #Ngong Ping 360 Limited #Talent Management #Training & Development #MTR Corporation. Iris Chung.

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Performance Management

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  1. Performance Management Iris Chung Head of Human Resources & Corporate Services, Ngong Ping 360 Limited

  2. About Myself #Psychology #MBA #CPLP #Head of Human Resources & Corporate Services #Ngong Ping 360 Limited #Talent Management #Training & Development #MTR Corporation

  3. Iris Chung

  4. Performance Management is a Process of Aligning Individual, Team and Organization Goals

  5. If there is ONE thing you would change in your company’s performance management practices, what would it be?

  6. To Measure or Not Measure • Only 54% of employers in Asia were satisfied with their performance management process • But only 11% of employers are considering scrapping performance management altogether Source: Willis Towers Watson 2015 Global Talent Management and Rewards (TM&R) Pulse Survey 

  7. Top Challenges in Performance Management • Manager ineffectiveness 'my manager shies away from delivering poor performance message‘ • Lack of differentiation ‘everybody gets a 3 out of 5’ • Weak linkage with other HR strategies ‘not linking to reward / training & development’ Source: Willis Towers Watson 2015 Global Talent Management and Rewards (TM&R) Pulse Survey 

  8. Source: Willis Towers Watson 2015 Global Talent Management and Rewards (TM&R) Pulse Survey 

  9. Top 5 Trends in Performance Management • Increased spending on performance management systems • HR executives find flaws with annual reviews • Performance management transform from a legacy process to an continuous experience • On-going feedback appeals to the younger generation • Growing emphasis on rewarding for performance Source:  Survey by Wakefield Research and BetterWorks, 2016

  10. Case Sharing Vision We aim to be the must-experience tourist attraction of Hong Kong Foster a Provide sustainable returns to investors Be a keystone of Lantau thru leveraging on Lantau resources Deliver safe & reliable services company culture Delight Guests Always that staff can grow and take pride in Mission Company Objectives KPI Setting for Teams and Individual

  11. Core Enablers of Performance • Manager effectiveness • Process • Communication and transparency • Meaningful measurement • Technology Source: Willis Towers Watson 2015 Global Talent Management and Rewards (TM&R) Pulse Survey 

  12. Thank You

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