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Management of Information Technology

Management of Information Technology. Prachyanun Nilsook, Ph.D. prachyanun@hotmail.com http://www.prachyanun.com. Q&A. ใครคือมหาเศรษฐีอันดับหนึ่งของโลก ? มหาเศรษฐีอันดับหนึ่งของโลกทำกิจการใด ? เศรษฐีหนุ่ม ๆ ของโลกทำธุรกิจอะไร ? มหาเศรษฐีของไทยทำธุรกิจอะไร ?

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Management of Information Technology

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  1. Management of Information Technology Prachyanun Nilsook, Ph.D. prachyanun@hotmail.com http://www.prachyanun.com

  2. Q&A • ใครคือมหาเศรษฐีอันดับหนึ่งของโลก ? • มหาเศรษฐีอันดับหนึ่งของโลกทำกิจการใด ? • เศรษฐีหนุ่ม ๆ ของโลกทำธุรกิจอะไร ? • มหาเศรษฐีของไทยทำธุรกิจอะไร ? • ทำไมต้องเรียนการจัดการเทคโนโลยีสารสนเทศ ?

  3. Bill Gates’ Microsoft • Thailand Digital Inspiration June 30, 2005 หอประชุมกองทัพเรือ • E-Government • Web Services • การทำให้ซอฟแวร์แต่ละตัวเชื่อมต่อกันได้ด้วย XML • E-Learning

  4. 3 Generations of Business Management • 1st Generation: Biz Tech BPR, Complex Systems, Virtual Corpns., Info. Policy, Intellectual Property, Info. Systems, more,.. • 2nd Generation: e-Biz e-Business, E-Commerce, e-Markets, Web Services, ERP, CRM, B2B, B2C, WAP, UDDI, RFID, more,.. • 3rd Generation: KM Knowledge Management, Intellectual Capital, Organizational Learning, Organizational Learning, more,.. • http://www.brint.com/

  5. Information Managementfor Organization in Thailand • Telecommunication • Computer Usage • Internet • Broadband “Towards a knowledge-based economy”

  6. Telecommunication

  7. Telecommunication

  8. Telecommunication

  9. Telecommunication

  10. Computer Usage

  11. Computer Usage

  12. Computer Usage

  13. Internet

  14. Internet

  15. Internet

  16. IT For KBE e-Society e-Education e-Government e-Commerce e-Industry Knowledge Management and Organization Human Resource Development InformationInfrastructure and Industry

  17. ICT Development ProgramFlagships and Infrastructures in IT 2010 Economy Society e-Industry e-Commerce e-Society e-Education e-Government Science and Technology, R&D, Knowledge Information Development, IT Literacy, IT HR Telecommunication Infrastructure Quantity Quality

  18. E-Thailand • E-Government • E-Commerce • E-Education • E-Industry • E-Society

  19. E-Government • E-Citizen • E-Service/ E-passport • E-Auction • E-Procurement • E-Revenue / E-payment • GFMIS :Government Financial Management Information System • GDX : Government Data Exchange ฯลฯ

  20. Citizen Profiles Business Profiles Security and Authen. Payment Gateway Other Service Modules Other Service Modules Government Data Exchange (GDX) Ministry’s Operation Centers Databases Files / Documents ข้อมูลของหน่วยงาน ข้อมูลของหน่วยงาน ข้อมูลของหน่วยงาน ข้อมูลของหน่วยงาน ข้อมูลของหน่วยงาน ข้อมูลของหน่วยงาน แนวทางการดำเนินงาน E-Governmenthttp://www.ict.go.th Web Portals Presentation Layers PMOC Kiosks/Call Ctr Counter Svc Mobile Devices Common Modules Layer Exchange Layer Data Storage Layer

  21. E-Commerce • E-Business \M-Commerce • E-Market • E-Banking \E-Cash • B2B : Business to Business • B2C : Business to Customer • ERP \ SCM \CRM \ • EDI : Electronic Data Interchange ฯลฯ

  22. Customer Service • Daily helpdesk • FAQ • Order process • Shipping arrangements e-Commerce Business Model Site Editor Webmaster • Market research • Content development • Data collection • Ad options • Marketing/promote the web • Site design principles • (Look & Feel/Navigation) • Site policy: sale, delivery, • payment, security, privacy, • satisfaction guarantee • Resource allocation • Site monitor & maintain Content Policy Programmer • Domain registration • Web hosting • Development tools • Databases • Shopping carts • Transaction processing • Back office connection Graphic Designer Look & Feel Technique Look & feel Color, picture, all graphic issue Other Sales Channel Back Office

  23. E-Education • E-Learning • EMIS : Educational Management Information System • E-University/E-School/E-Classroom / Cyber University • E-Library/E-Journal/E-Book • CAI/WBI/WBT / • Videoconference / Teleconference/ Video on Demand / Distance Education • ฯลฯ

  24. E-Industry • E-Logistic • E-Investment • SIPA (Software Industry Promotion Agency) • Software Park • Wireless/Broadband/Telecommunication • Agriculture • Transportation • Tourism • CAD/CAM • Auto CAD • etc.

  25. E-Society • E-Card • E-Journal /E-Magazine / E-Variety • Credit card / ATM • Smart Card • Learning Organization • Knowledge Based Society ฯลฯ

  26. ICT : Information and Communication Technology • Computer • Internet • Telecommunication : Telephone/Mobile • Satellite • Teleconferencing • Videoconferencing • Communications etc.

  27. Web Services • Service on Internets • Database • Network • Security • Webmaster • XML

  28. Information Systems: Challenges and Opportunities Business Challenges Management Information Technology Information System BusinessSolutions Organization

  29. MIS : Management Information System • Executive Support Systems: ESS • Decision Support Systems: DSS • Executive Information Systems: EIS • Knowledge Management Systems: KMS • Office Automation Systems: OAS • Transaction Processing Systems: TPS • Expert System • Artificial Intelligence : AI

  30. Who are you? • CEO : Chief Executive Officer • CIO : Chief Information Officer • CTO : Chief Technology Officer • CFO : Chief Financial Officer • Why ???

  31. Guest Lecturer • Prachyanun Nilsook, Ph.D. • Ph.D. Educational Communications and Technology • prachyanun@hotmail.com • http//www.prachyanun.com • 081-7037515 • King Mongkut’s Institute of Technology • North Bangkok, KMITNB

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