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SAFETY MANAGEMENT SYSTEM (SMS) SAFETY PROGRAM MANUAL (SPM). Maryland Department of Transportation Maryland Aviation Administration. March 4, 2009. INTRODUCTION. INTRODUCTION – BWI SMS TEAM BWI OVERVIEW SMS APPROACH GAP ANALYSIS OVERVIEW MAA PLAN FOR SMS IMPLEMENTATION CONCLUSIONS .

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safety management system sms safety program manual spm

SAFETY MANAGEMENT SYSTEM (SMS) SAFETY PROGRAM MANUAL (SPM)

Maryland Department of Transportation

Maryland Aviation Administration

March 4, 2009

introduction
INTRODUCTION
  • INTRODUCTION – BWI SMS TEAM
  • BWI OVERVIEW
  • SMS APPROACH
  • GAP ANALYSIS OVERVIEW
  • MAA PLAN FOR SMS IMPLEMENTATION
  • CONCLUSIONS
bwi sms team
BWI SMS TEAM
  • WAYNE PENNELL - DEPUTY EXECUTIVE DIRECTOR
  • GEORGE HAEHL -RISK MANAGER
  • BEN MARTINEZ -AIRPORT OPERATIONS
  • CONSULTANTS

- CEDRICK JOHNSON –CONSULTANT TASK MANAGER – ADCI

- MIKE STEER - URS

- ELIZABETH MATARESE – ISI

bwi overview
BWI OVERVIEW
  • TOTAL AIR PASSENGERS: 21 MILLION
  • TOTAL OPERATIONS: 800 +/-
  • TERMINAL GATES (5 CONCOURSES): 81
  • PARKING GARAGES: 2
  • 4 RUNWAYS (2 AIR CARRIER)
  • 25TH BUSIEST US AIRPORT
bwi organization
BWI ORGANIZATION
  • STATE MANAGED AIRPORT
  • MANAGED BY MARYLAND AVIATION ADMINISTRATION (MAA)
  • APPROX. 530 EMPLOYEES
  • GROUPS – 4; OFFICES- 20; DIVISIONS-50+/-
  • 12 DOMESTIC/INTERNATIONAL CARRIERS
  • AIRPORT SERVICE BUSINESSES
bwi sms goals
BWI SMS GOALS
  • ASSESS CURRENT PRACTICES RELATIVE TO SMS APPROACH
  • INCORPORATE SMS ADVANTAGES WITHIN EXISTING SYSTEM
  • DEVELOP STRATEGY FOR EFFECTIVE IMPLEMENTATION OF SMS PRINCIPLES
  • COST EFFECTIVE INTEGRATION OF SMS
sms pilot study
SMS PILOT STUDY
  • GAP ANALYSIS
  • DEVELOP SAFETY PROGRAM MANUAL (SPM) – Describes SMS Implementation

- INTERNAL DOCUMENT FOR MAA GUIDANCE ON SMS

- UTILIZED AS GUIDANCE MANUAL FOR INDIVDUALS RESPONSIBLE FOR SMS

sms approach
SMS APPROACH
  • EVALUATED EXISTING DOCUMENTS
  • DEVELOPED “GAP” QUESTIONAIIRE
  • INTERVIEWED SAMPLE OF STAFF

- One on One

- Anonymous

  • PRESENTED FINDINGS TO EXECUTIVES AND MANAGEMENT
  • BUILD CONSENSUS OF SUPPORT
gap overview
GAP OVERVIEW

Primary

  • Policy Statement
  • Communication
  • Training
  • Formal SRM Process
  • Internal/External Audit

Secondary

  • Records Management
  • Trend Analysis
  • Responsibility Matrix
  • Utilization of Resources
  • Organizational Structure
  • Non-Punitive Reporting
gap overview policy statement
GAP OVERVIEW – POLICY STATEMENT
  • LACK OF COMPREHENSIVE SAFETY POLICY
  • DIFFERENT UNDERSTANDING OF SAFETY PRACTICES
    • Maintenance and Engineering – OSHA/MOSHA
    • Operations/Security – FAA Part 139 and TSA
gap overview communication
GAP OVERVIEW – COMMUNICATION
  • MAA CONSENSUS OF POOR COMMUNICATION

- Lack of Clearly Defined Channel

  • CONFIRMED UNAWARENESS AND CONFUSION
  • COMMUNICATION IS A TWO WAY STREET

- Issues Reported to EMT

- Policy Communication from EMT

gap overview training
GAP OVERVIEW – TRAINING
  • TRAINING IS COMPARTMENTALIZED IN INDIVIDUAL OFFICES
  • MANY EMPLOYEES ARE UNAWARE OF AVAILABLE TOOLS
    • Learning Management System (LMS), etc.
  • ENFORCEMENT FOR MANDATORY TRAINING
  • Quote: “The administration could improve upon safety management by better training and awareness and distribution of documents.”
gap overview formal srm
GAP OVERVIEW – FORMAL SRM
  • LACK OF FORMAL PROCESS FOR ADDRESSING HAZARDS AND RISKS
  • REQUIRES 5 STEPS
    • Describe the System.
    • Identify the Hazards.
    • Determine the Risk.
    • Assess and Analyze the Risk.
    • Mitigate the risk.
  • HEART OF SMS
  • Quote: “There is not a formal ‘risk assessment’ process at the airport.”
gap overview auditing
GAP OVERVIEW – AUDITING
  • LACK OF INTERNAL/EXTERNAL AUDIT IN ADMINISTRATION
  • SAFETY SELF INSPECTIONS AND OVERSIGHT
  • Federal Compliance
    • FAA
    • TSA
    • OSHA
    • NFPA
  • State Compliance
    • MDE
    • MOSHA
gap overview secondary
GAP OVERVIEW - SECONDARY

Secondary GAPS

  • Contributes to Primary Gaps
    • Trend Analysis
    • Responsibility Matrix
    • Utilization of Resources
    • Organizational Structure
    • Non-Punitive Reporting
maa sms implementation spm
MAA SMS IMPLEMENTATION (SPM)
  • FAA COMPLIANCE
  • PROACTIVE PROCEDURES
  • REORGANIZATION FOR SAFETY & TRAINING OF PERSONNEL
  • RECORD DOCUMENTATION & TRACKING
  • SAFETY RISK MANAGEMENT
  • AUDITING & OVERSIGHT
sms financial impacts
SMS FINANCIAL IMPACTS

NOW, LET’S TALK MONEY!!!!!

office of safety training ost
OFFICE OF SAFETY & TRAINING (OST)
  • MANAGE SAFETY RISK MANAGEMENT
  • CREATE CENTRALIZED TRAINING
  • CHAIR AIRPORT SAFETY COMMITTEE (ASC)
  • RESPONSIBLE FOR FAA COMPLIANCE
safety risk management
SAFETY RISK MANAGEMENT
  • RECORD DOCUMENTATION
  • TREND ANALYSIS
  • RISK MATRIX (FORMAL ANALYSIS)
  • IMPLEMENT FAA ADVISORY CIRCULAR – 150/5200-37
  • MITIGATION
centralized safety training
CENTRALIZED SAFETY TRAINING
  • CONSOLIDATE ALL PHASES OF TRAINING
  • REALLOCATED RESOURCES (TRAINERS)
  • COMPREHENSIVE APPROACH TO EMPLOYEE EDUCATION
  • IMPROVED EMPLOYEE TRACKING

- Coordinated with HR

  • COMMUNICATION
  • UNDERSTANDING RESPONSIBILITY FOR SAFETY
  • ORGANIZATIONAL STRUCTURE
airport safety committee asc
AIRPORT SAFETY COMMITTEE (ASC)
  • IMPROVED ORGANIZATION
  • FULL REPRESENTATION
  • COMMUNICATION
  • PROACTIVE ACTIVITIES
  • FOLLOW-UP MITIGATION
faa compliance
FAA COMPLIANCE
  • FAA REGULATORY DOCUMENTATION
  • CHECKLIST CONFIRMATION
  • ASSURANCE
  • AUDITING
  • PROMOTION OF SAFETY
sms status update
SMS STATUS UPDATE
  • AWAITING NPRM
  • INTEGRATING SMS PRINCIPLES INTO EXISTING PRACTICES
  • UPGRADING TRACKING/TRENDING MECHANISMS FOR FUTURE INTEGRATION
  • EXAMINING LEGAL IMPACTS OF NON-PUNITIVE INTEGRATION
integration examples
INTEGRATION EXAMPLES
  • UPCOMING CONSTRUCTION EFFORTS
  • MULTI-DIVISION REVIEW AND UPDATES INCLUDING SIGNED APPROVALS
  • ADDRESS TENANT INFORMATION ADVISORY REQUIREMENTS
  • FAA/MAA WEEKLY UPDATE MEETINGS
sms pilot suggestions
SMS PILOT SUGGESTIONS
  • DETERMINE STAFF PERCEPTION OF SAFETY RESPONSIBILITY “GAPS”
  • EXECUTIVE “BUY-IN”
  • DEFINE UNIQUE CHARACTERISTICS
  • UNDERSTAND FINANCIAL CAPABILITIES
  • “LOOK IN THE MIRROR!”
conclusions
CONCLUSIONS
  • MINIMAL COST IMPACT FOR INTEGRATION (EQUIPMENT ONLY)
  • IMPLEMENTATION SCHEDULE
  • IMPROVED TRAINING THROUGHOUT ORGANIZATION
  • COMPLY WITH REGULATORY REQUIREMENTS
  • SAFER ENVIRONMENT!