ITIL Benefits and Limitations to Success

1. ITIL Benefits and Limitations to Success IT management has been in development for some time, focusing on managing the technology itself to using technology to improve a business to achieve its strategic aims. In theory, requiring disciplines in IT processes should increase productivity and make IT more responsive. Many organizations turn to the Information Technology Infrastructure Library, better known as ITIL, to accomplish this goal. This Research Byte summarizes our full report, ITIL Implementation Trending Up, But Adoption May Slow. Large IT organizations are expanding ITIL ambitions at a healthy pace, but the new choice may be slowing. The restrictions to adoption are real, and advantages are sometimes tough to quantify. Furthermore, the current economic change is not beneficial to invest in long-term development programs such as ITIL. On the other hand, a downturn in market volume might be the best time to make IT processes and services change, as personnel might have more time for such initiatives. Our study does find some implication that organizations already engaged with ITIL must be accelerating their investments. It is a good sign, as we believe that organizations focused on continuous improvement will survive and ultimately prosper in the long run. ITIL v3 Emphasizes Service Life-cycle Management The IT Infrastructure Library is a comprehensive set of policies and thoughts for managing IT infrastructure and service. The document is founded on the system that alignment between IT and business procedure is critical and that powerful IT service management is required for that alignment. ITIL was initially published in the 1980s by The U.K. Central Computer and Telecommunication Agency, and the U.K. Office of Government Commerce still governs it. Moreover, though ITIL exhibited during the 1980s, adoption was light till the early 1990s and has only gained friction in the U.S. within the past few years. ITIL aims to provide structured, adaptable guidelines for establishing governance standards about IT service management. Advocates promote the program’s benefits as developing alignment between the business and IT, building user satisfaction, lowering costs, optimizing outsourcing, increasing service availability, improving service levels, and increasing the ability to manage change, among other things. Some experts find the guidelines too prescriptive and inflexible. Barriers to adoption involve lengthy implementation, disruption of current methods, high up-front training prices, and comparatively slow investment return. ITIL Advantages and Barriers to Success Figure 1 summarizes the chief benefits in favor of ITIL adoption and the potential barriers to achievement.

2. The full version of this summary begins with a brief explanation of ITIL’s history and current IT service management framework. Next, summarize the ITIL choice trends in the U.S.and Canada, examining levels of adoption by company size and sector. The study gathers with best practice recommendations for phased, incremental access to ITIL implementation. ITIL is the most inclusive approach to standardizing IT operations and enhancing overall management. It is presently used by thousands of organizations worldwide with proven results. Most IT managers fight with a lack of structure and a reactive mode of work that accompanies a lack of procedures and processes. ITIL appears to put the puzzle pieces into place to take an extra proactive approach to develop the IT organization’s performance.