Chapter 12. ORGANIZING AND WORK. “Management Talk”. “We believe that all people want to be involved in decisions that affect them, care about their jobs and each other, take pride in themselves and in their contributions, and want to share in the success of their efforts.”
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ORGANIZING AND WORK
“We believe that all people want to be involved in decisions that affect them, care about their jobs and each other, take pride in themselves and in their contributions, and want to share in the success of their efforts.”
The Saturn company began in the mid-1980s as the brainchild of a group of 99 General Motors employees. Working conditions at the company’s Spring Hill, Tennessee, plant are different from the typical assembly line factory. Saturn “team members” have the freedom to improve the production process. Within a few years, Saturn won awards for the quality of its vehicles. Other companies now look to Saturn for new and effective ways to manage workers
“Without a well-defined organization, no business can be successful”
Communicate: Meetings, memos, e-mail, telephone conversations, and informal encounters
Why is this Important?
“Managers cannot and should NOT make ALL decisions themselves.”
“How much of a role should managers have in hiring future subordinates to whom they will delegate responsibility?”
“Have you ever been in a situation at home, work, or school where the unity of command principle would have prevented a frustrating conflict of expectations?”
What are the benefits of this new type of management?