EuroCloud “wholesale marketplace” for Cloud Services – EuroCloud Slovenia Pilot

1. EuroCloud“wholesale marketplace” for Cloud Services – EuroCloud Slovenia Pilot Zero-risk and zero-investment acceleration of cloud service adoption - Dalibor Baskovc – EuroCloud Slovenia

2. Service Provider On-boarding to Wholesale Marketplace • Stage 1 - Publishing: • Service provider submits its application – with all necessary details - to marketplace authority (Eurocloud) • Authority can reject the application, requests additional details or approve application • Approved applications are published to marketplace portal and are available for discovery • Stage 2 – Discovery and integration: • An intermediary discovers the service on wholesale markplace and makes an agreement with the provider. • First-time integration on service provider or intermediary side: • Service provider / intermediary implements integration connector (for ordering, billing and incident management) according to common technical specification. • Subsequent integration on service provider or intermediary side: • Service provider / intermediary adds new partner parameters to configuration of the existing integration connector and thus enables integration with new partner.

3. Sales and order handling process • Intermediary, who is working with end-customers, makes an agreement with end-customer for provision of selected services. • Intermediary issues service orders (for services connected through wholesale marketplace). • Service orders are received, processed and confirmed by respective service providers. • Intermediary communicates with end-users to help them start using new services.

4. Billing process • Service providers prepares a billing report for each connected intermediary – who is selling their services – at the end of the month. • Billing report is delivered – in standard format – to each connected intermediary. A corresponding consolidate invoice (for all services consumed by intermediary’s customers) is also prepared by the service provicer and delivered to the intermediary. • Intermediary can use the billing report for invoice calculation, cross-check control or both. • Intermediary issues invoices to its customers and collects payments. • Intermediary makes payment to the service provider (single transaction).

5. Orodja za integracijo* • Sporočila • Izmenjava prek sporočilnih vrst (AWS SimpleQueueService) • Dokumenti • Izmenjava prek odložišča (AWS SimpleStorageService) * Naročanje in obračunavanje

6. Naročanje – koreografija procesa • Postopek predvideva obdelavo naročila v dveh logičnih korakih. • oddaja – prevzem – potrditev • obdelava – potrditev • Partner ima polno avtonomijo pri implementaciji postopka obdelave naročil. • npr. obdelava se lahko izvede v enem(podaljšanem) koraku, ki produciradve ločeni sporočili o potrditvah.

7. Obračunavanje - proces