Why would a business want to use VoIP?

1. Top 7 Benefits of VoIP for Business The rate at which businesses around the world are switching from the use of traditional landlines to Voice over Internet Protocol (VoIP) is astounding. With over 3 million VoIP subscribers—comprising small and medium-sized companies—in the United Kingdom alone, the benefits of VoIP cannot be overemphasized. And for businesses with concerns about cost-effective and efficient solutions for telecommunications, VoIP phone systems are an excellent choice today. One of the instant benefits of VoIP phone systems is the communication technology it rides on, i.e. the ability to make and receive calls over the internet with little or no chance for security breaches. This results in a boost in productivity and maximized efficiency that every business craves What is VoIP? VoIP or Voice over Internet Protocols is a communications technology that allows users to make and receive calls via the use of broadband internet. This technology works when sound is converted into digital voice communication or packets of information. This is the only possible way it can be transmitted through internet broadband. Conversations using VoIP are possible anywhere in the world as long as the internet is accessible. The first commercial internet telephony or VoIP phone system was introduced in 1995, and since then, it has grown in leaps and bounds. And while many companies have switched over entirely to this web-based solution, a few are still dilly-dallying due to conflicting advice. If you are one of those on the fence when it comes to the use of VoIP for business, perhaps the following benefits of VoIP will convince you: 1.Lower Costs

2. One advantage of VoIP that small and medium-sized companies will appreciate is the cost savings. The cost of installing a lot of traditional phone lines all over the place cannot be compared with installing VoIP phone systems. If your business regularly makes several long- distance calls a day or even weekly, you may have to deal with phone bills that may threaten to sink your business. But with a VoIP phone system, communication is readily modified into data packets and transmitted over the Internet Protocol network. This IP network can be a direct IP connection to your phone service provider or could be your already existing internet connection. It could also be a combination of both. Conventional phone lines usually charge for every minute of call time. But the only cost you will incur with VoIP is your regular monthly charges from your Internet Service Provider. And to make it sweeter for you, many ISPs provide inexpensive—or even free calling to select areas within the country. This means your business will get to save a lot of money, which can be channeled to other uses that require some financial investment. 2.Enhances Mobility Traditional phone lines are typically restricted to in-office use, but VoIP isn’t. Several mobile apps allow users to make calls using VoIP without necessarily making use of special hardware. In fact, as long as they can connect to the internet, users will be able to make voice calls extensively. VoIP makes a massive impact on both your business productivity as well as mobility. You will be able to get in touch with any member of staff while you are on the road. And in most cases, your workers can retain one phone number. This is regardless of moving from an old office to a new one or traveling around the country or the world. And this culminates in less wasted energy and time chasing outdated contact or updating your contact details or database. 3.Versatile Features VoIP phone systems allow users to multi-task using tech-savvy devices, thereby increasing their productivity. For instance, users can forward voicemail and messages quickly. You can strategize or re- strategize your approach to the calls you have missed—while waiting on a call within a queue from your clients even as you go over voicemail-to-text transcripts, which are sent directly to your email address. 4.Disaster/Future Proof The British Telecom will be switching off the ISDN network by 2025, making the use of a VoIP phone system as the go-to choice for many businesses. VoIP provides long-term solutions to a business’s telephony needs. All that is required for your telecommunication to be up and running in no time is a VoIP handset and high-speed internet connectivity. Moreover, installing and using VoIP does not require you to be a tech genius. Top-notch VoIP service providers can pre-configure your handsets before turning them over to you. Just plug the VoIP handsets directly into your office network or broadband connection, and you are good to go!

3. 5.Scalable One major disadvantage associated with traditional phone systems is the lack of scalability. Scalability, on the other hand, is one of the benefits of a VoIP phone system. Scaling up or down based on the number of available employees in your business is not easy using the conventional telephone system. But scalability with a hosted VoIP system is an excellent business practice as it helps to keep costs incredibly low. Request for more lines from your IT service provider when your team starts increasing or remove a few ones when the size of your team is shrinking. You will only get to pay for what you currently use at any point in time, thanks to VoIP phone systems. 6.Simple Conference Calls It is now much easier to make simple conference calls via VoIP since it relies on a converged data network–against dedicated telephone lines. This is a feat that was costly when the traditional phone system is used. For instance, even though it is possible to make conference calls with a traditional phone system, you will have to pay for additional services that will host multiple callers for the on- air conference meeting. But these services are usually native to lots of VoIP phone systems out there. You will not be expected to pay for something extra when you make conference calls since it is an added benefit that comes with the use of a VoIP phone system. Also, VoIP services enhance video conferences, meaning you can have face-to-face interaction with your employees, clients, or business partners. This can only be managed efficiently via the use of a VoIP phone system. 7.Integrates Exceptionally Well It is not always easy to integrate other systems with traditional phone systems. But you won’t encounter this difficulty when you switch over to using VoIP phone systems. Users of VoIP phone systems can record distinct voice calls that can be accessed easily in customer records. You can also initiate calls from different programs, route voicemails, integrate analytics, etc. This results in increased productivity as well as the ability to effectively monitor and fine-tune your business processes for additional gains in productivity and efficient customer service later on. All these are possible because VoIP integrates remarkably well with other systems. Wrap Up The benefits of VoIP phone systems for business are much more than whatever disadvantage you may have heard or read about. The network flexibility, extensive additional features, scalability, mobility, etc. cannot be found or utilized with traditional landlines. If you need specialists in the installation of VoIP phone systems for your business, no matter the size, J and J Tech can help. Get in touch with us today!