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Introduction to Counseling as a Helping Profession

Introduction to Counseling as a Helping Profession. Laboratory Experience #1 September 24, 2011. Agenda. Video: What is counseling Basic Counseling Skills Introduction to Ethical Standards (e.g., confidentiality, informed consent) Clara Hill ’ s Stages of Counseling

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Introduction to Counseling as a Helping Profession

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  1. Introduction to Counseling as a Helping Profession Laboratory Experience #1 September 24, 2011

  2. Agenda • Video: What is counseling • Basic Counseling Skills • Introduction to Ethical Standards (e.g., confidentiality, informed consent) • Clara Hill’s Stages of Counseling • Listening and Paraphrasing • Open Questions • Reflecting of Feelings • PRACTICE in LAB • Video • Laboratory Reflection

  3. ACA Ethical Codes • Clarify ethical responsibilities • Support the mission of the profession and ACA • Establishes principles that define ethical behavior and best practices of association members • Serves as an ethical guide • Serves as the basis for processing ethical complaints

  4. ACA Ethics Code • Section A: The Counseling Relationship • Section B: Confidentiality, Privileged Communication, and Privacy • Section C: Professional Responsibility • Section D: Relationships with Other Professionals • Section E: Evaluation, Assessment, and Interpretation • Section F: Supervision, Training, and Teaching • Section G: Research and Publication • Section H: Resolving Ethical Issues

  5. The Counseling Relationship • Informed Consent • Goals of counseling • Risks and benefits • Counselor’s qualifications • Assessment & diagnosis • Fees and billing • Confidentiality

  6. Limits of Confidentiality • Written consent • Harm to self • Harm to others • Children • Elderly • Court order • If minor, legal guardian has access in most cases

  7. Ethical Guidance for Beginning Counselors • Competence • Self-awareness • Focus on needs of clients • Informed consent • Confidentiality • Cultural influences • Duty to warn • Avoid harmful multiple relationships (dual relationships)

  8. Listening (SOLER) • S: SIT squarely at an angle to the client, preferably at a 5 o’clock position to avoid the possibility of staring.
 • O: Maintain an OPEN posture at all times, not crossing your arms or legs which can appear defensive.
 • L: LEAN slightly in towards the client. • E: Maintain EYE CONTACT with the client without staring.
 • R: RELAX. This should in turn help the client to relax.

  9. Stages of Helping • Exploration: establish rapport, develop a therapeutic relationship, encourage clients to tell their stories, help clients explore thoughts and feelings, facilitate the arousal of emotions and learn about clients.

  10. Stages of Helping • Insight: counselors collaborate with clients to help them achieve new understandings about themselves, their thoughts, their feelings, and their behaviors; counselors work to help clients attain new awareness of their role in perpetuating their problems; this stage helps clients see things in a “new light.”

  11. Stages of Helping • Action: counselors help clients think about changes that reflect their new understanding; counselors and clients together explore the idea of changing; counselors and clients try to determine whether clients want to change and explore meaning of change in a clients’ lives; brainstorming possible changes and making decisions about which changes to pursue are expected in this stage.

  12. Exercise 1: Baseline Sessions • Get into groups of 3 • Select a counselor/helper, client, observer • Conduct a 20 minute session being as helpful as possible • Clients talk about an easy topic • Observers record what they thought was the most helpful and the least helpful thing the helper did • Observer completes the Supervisor Rating Form • Counselor/Helper and client complete the Session Process and Outcome Measures • The observer and client give feedback to the helper

  13. Safe Things to Talk About • Anxieties about learning helping skills • Academic issues • Career, future plans • Pets • Problems at work • Public speaking anxiety • Feelings about technology • Roommate issues • Romantic relationships • Minor family issues • Existential concerns (Who am I? What is my purpose? • Worries about performance as a counselor?

  14. Skills Needed During Each Stage • Exploration: nonverbal behaviors, minimal verbal behaviors, restatements, open questions, reflections of feelings, disclosures of feelings • Insight: open questions, interpretation, disclosures of insight • Action: open questions, giving information, process advisement, direct guidance

  15. Exploration • Listening and Restatements

  16. Exploration • Open Questioning

  17. Exploration • Reflection of Feeling

  18. Practice in Labs

  19. Groups • Nicole, Mary, Aaron, Ashley • Natalie, Marybeth, Destiny • Wayne, Jayme, Emily • Lyubov, Monica, Bradley • Miaela, Kristen, Brett

  20. Practice • Discuss a frustrating experience that you have had recently (within a year)…decide on a real situation. • Observer: make notes regarding the types of statements heard • Client: discuss frustrating experience • Counselor: use all skills discussed today (beginning a session, listening, paraphrasing, open questions, reflecting of feelings, etc.)

  21. Video

  22. Reflections of the day

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