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Q1.Describe the four tiers of quality documentation.
Q2.Determine which element of ISO 9001 is referenced in each of the following situations”
(b) There were no inspection records.
(c) During an audit, it was found that a punch press operator had not received the technical instructions necessary for running the punch press.
Q3.Describe how a two party audit system works.
Q4.Select members of a quality by design team for the development and production of two or more of the following products. If possible, the team should be limited to ten members of different disciplines.
(a) Ballpoint pen (b) Car windshield sunscreen (c) Manual can opener (d) Computer keyboard (e) Clothes iron
Q6.Identify the appropriate level of risk for the following items and justify your answer.
(a) Space Shuttle (b) X-ray machine (c) Camera (d) Canned soup (e) Pencil (f) Computer keyboard (g) Chair (h) Running shoe (i) Automobile (j) Fresh vegetables (k) Child’s toy (l) Golf club (m) Baby food(n) Restaurant food
Q8.What difficulties are typically encountered when benchmarking direct competitors? Describe the ways employed to work around these problems.
Q9.Write a comprehensive note on at least five different types of metrics. What is the significance of the different metrics used in daily work routine in an airport? Critically analyze the dependence of aviation systems on metrics. Cite two examples to support your analysis
Q10.Using the Internet or other sources, find examples of the role computers play in each of the six quality functions. As an auditor how will you assess a website?
Dr. Aravind Banakar
9901366442 – 9902787224