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Why can I stand up here and talk about this. I have lived it!. Search Engine Marketing AgencyFounded 1998Email address since 1987Founder, Past Chairperson, Past President of SEMPO. Project Management of Large SEO ClientsWebExHewlett-PackardVerisignSalesForceIntuitShoes.comHomeGain. Who is the Client?.
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1. SEM Campaign & Project Management Barbara C. CollCEO, WebMama.comFounder, Past President & Chair, SEMPO, Inc.
2. Why can I stand up here and talk about this. I have lived it! Search Engine Marketing Agency
Founded 1998
Email address since 1987
Founder, Past Chairperson, Past President of SEMPO
Project Management of Large SEO Clients
WebEx
Hewlett-Packard
Verisign
SalesForce
Intuit
Shoes.com
HomeGain
3. Who is the Client? Multiple people within the organization
Product Managers
Online Marketing Managers (Brand & Demand Gen)
Marketing Executives
Web Managers/Developers
Set expectations about deliverables and timelines And scope of work!
4. Who is Involved?
6. Integration with Other Online Marketing
From the Team and Project ManagementPoint of View
7. Education Come to a common terminology
Talk about why you do just do ‘organic’ search marketing
Provide case studies and suggestions as to how and why to integrate
Sources for information
www.sempo.org, marketingsherpa, iab research
ClickZ, searchenginewatch (blog especially)
Attend conferences
8. Overlapping Budgets
Tighten relationship with other agencies
Talk about who owns what budget
9. Measurement
Talk about measurement
Offline marketing effects online traffic volume
Online marketing effects offline sales
Attempt to merge multiple tracking systems and backend CRMs
10. Creatives Not the same – generally speaking
Text vs Images
Keywords vs page location
Pay-per-click vs cost-per-thousand (PPC/CPM)
Searchers vs Eyeballs
Shared Branding experience and responsibility for trademarks
Includes reputation monitoring
11. Thank you.
Barbara Coll
CEO, WebMama.com Inc.
bcoll@webmama.com