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Research Tips . “Gaming Topics” Betty McNeal 702-895-4119. Today’s Agenda. Provide brief overview of gaming Discuss print sources of gaming information Discuss electronic sources of information Show research value of various types of information.

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research tips

Research Tips

“Gaming Topics”

Betty McNeal


today s agenda
Today’s Agenda
  • Provide brief overview of gaming
  • Discuss print sources of gaming information
  • Discuss electronic sources of information
  • Show research value of various types of information
history of gaming
History of Gaming
  • Old as mankind, every country & culture
  • If not legalized, it goes underground
  • Various motivations: Gain, Greed, Excitement, Fantasy, Escape
  • Mathematical odds always against players
  • Operators are guaranteed to have the advantage
  • Extremes cause personal & societal problems
gaming history starters
Gaming History Starters
  • Subject search in Library Catalog
  • General and specific subjects and time periods
  • People of Chance: Gambling in American Society from Jamestown to Law Vegas, by Findlay
  • High rollers:A History of Gambling in America. Video. History Channel.
  • The numbers game in New York City 1960-1969: A social & political history, by Liddick
more gaming history
More Gaming History
  • Doctoral dissertation: David Schwartz
    • Suburban Xanadu: The casino resort on the Las Vegas Strip, 1945-1978. UCLA, 2000.
  • Gaming Research & Review Journal. See article with USA Timeline. (V. 3, Issue 2, p. 65)
  • The Development of the Law of Gambling: 1776-1976. U. S. Dept of Justice. Call no: J1.25/G14/776-976.
research value gaming history
Research Value—Gaming History
  • Perspective on the present
  • Explains Nevada’s development
  • Insight into human psychology
  • Part of the literature search
gaming boundaries
Gaming Boundaries
  • Limited stakes gaming
    • Colorado
  • Loss limits
    • Riverboats
  • Restricted gaming
    • Supermarkets, bars, drug stores
  • Restricted areas
    • Deadwood. Cripple Creek, Central City, Black Hawk. Atlantic City. Detroit.
  • Class I, II, III
    • I Social games. II Bingo, pull tabs, cards. III Tables and slots
interdisciplinary nature of gaming research












Interdisciplinary Nature of Gaming Research
economic impact of gaming
Economic Impact of Gaming
  • Construction
  • Employment
  • Wages
  • State revenue
  • Use of revenue to upgrade community
  • Infrastructure upgrades
social impacts of gaming
Social Impacts of Gaming
  • Crime, drugs, prostitution
  • Underworld influence
  • Gambling addiction
  • Underage gambling
  • Family values
  • Capitalizing on human weakness
  • Insolvency & bankruptcy
research value gaming knowledge
Research Value—Gaming Knowledge
  • Familiar with concepts, jargon
  • Multiply options for gaming topics
  • Speed up literature search
  • Adds motivation & enthusiasm
research materials by format





Online catalogs

Online databases





Audio, video

Research Materials by Format
research materials by type
Research Materials by Type
  • Bibliography
  • Treatises
  • Journals
  • Magazines/Newspapers
  • Reference works
  • Web Sites
  • Dissertations & Theses
  • Government publications
  • Casino Gaming in the United States: A Research Guide. 401 pages.
    • Thomas A. Mirkovich & Allison A. Cowgill
    • Call no: Z7164/G35/M57/1977
    • Annotated bibliography, 800+ entries
    • Social, economic, moral, legal aspects
    • Covers 1985-1994
instant bibliographies
UNLV Library

Keyword: Casinos, Gambling, etc.


Thompson, William N.

Library of Congress

Keyword: Casinos, Gambling, etc.

Instant Bibliographies
research value bibliography
Research Value--Bibliography
  • Literature search
  • Control of literature resources
  • Verify author, title, date, publisher
  • Textbooks
  • Scholarly works
  • University press publications
  • Trade publications
basic gaming books
Basic Gaming Books
  • --Introduction to the Casino Entertainment Industry. Eade & Eade. Call no: HV6711/E23/1997
  • --The Gaming Industry: Introduction & Perspectives. Call No. HV6711/G35/1996
  • --Casino Operations Management. Kilby & Fox. Call no: HV6711/K55/1995
  • --Overview of the Gaming Industry. International Gaming Institute. HV9999/G252/)94/1996
research value books
Research Value—Books
  • Compiled using wide variety of sources
  • Strict review, editing, fact checking by publisher
  • Advantage of extensive time to write, evaluate
  • May have extensive bibliographies, helpful notes
  • Academic origin
  • Peer reviewed
  • Studies, critiques, analyses
  • Full text, online
  • Gaming Research & Review Journal
  • Journal of Gambling Studies
  • Gaming Law Review
interdisciplinary journals
Interdisciplinary Journals
  • Journal of Hospitality & Tourism Research
  • The Annals of the American Academy of Political & Social Science
  • Psychological Reports
  • Journal of Youth & Adolescence
  • British Journal of Addiction
  • Journal of Social Issues
  • National Tax Journal
journal sources
Journal Sources
  • Print journals or combo print/online
  • Online databases (long list in university library)
    • Academic Search Elite
    • Emerald Library )
    • Wiley Interscience
    • Psychinfo
    • PapersFirst
journal alerts
Journal Alerts
  • Inquire about email newsletters from journals
  • Email Tables of Contents from publisher
  • Enter free no more than 5 keywords to get Tables of Contents from journals emailed to you
research value journals
Research Value--Journals
  • Zero in on narrow subject
  • Update book material
  • Add to book bibliography
  • Adhere to research methodology
  • Primary source material
newspapers magazines
  • Not scholarly
  • Can’t use to “prove” a point, but can use for facts, names and dates, informal comments
  • May mention a study or lead to a principal investigator
  • Can use if that is the best source for a particular kind of data
newspapers magazines28
  • For academics, industry personnel or general reader
  • News, updates, email editions
  • Feature articles
    • Casino Journal
    • Casino Executive Reports
    • Las Vegas Review-Journal
    • Casino Wire (online)
    • Pechanga (online/Indian gaming)
    • State Capitals Newsletters (online)
research value news magazines
Research Value—News/Magazines
  • Current awareness
  • Online access
  • Email delivery
  • Tuned to the real world
  • May suggest new trends
reference works
Reference Works
  • Encyclopedias, dictionaries, almanacs
  • Indexes & Abstracts—key to journal searching
  • Bibliographies
    • Gaming Business Directory
    • Encyclopedia of Gambling
    • Nevada Gaming Almanac
    • Global Gaming Almanac
    • Dan’s Poker Dictionary (online)
    • Problem Gambling Terms (online)
research value reference works
Research Value—Reference Works
  • High probability of accuracy
  • Basic data, such as statistics, names and addresses, principles and outlines
  • Foundation of knowledge from which to branch out
web sites
Web Sites
  • Anybody can publish
  • May not have author, references or proof
  • Most gaming authorities have web sites
  • Look for disclaimers
  • Verify in another source, if necessary
web site citation or documentation
Web Site Citation or Documentation
  • Refer to appropriate style manual. APA, Univ. of Chicago, MLA.
  • General bibliographic elements precede the web site
  • Date retrieved from web given
gaming web sites
Gaming Web Sites
  • Good choice for revenue statistics
  • All gaming commissions and boards have sites
  • Gateway to libraries, bookstores
  • Find associations, regulatory bodies, revenue charts, research institutes, conferences and expos
  • Free articles on some sites
research value web sites
Research Value—Web Sites
  • Eliminate manual searching
  • Access remote catalogs
  • International coverage
  • Variety of views, opinions
  • Can contact owner
  • When last updated often included
  • Online purchase of materials if necessary
best gaming links web site
Best Gaming Links Web Site
  • Webmaster: Dr. David G. Schwartz
  • Constantly improving, updating
  • All types of reference/information sources
  • Not much guidance as to how to use
  • May be overwhelming for new researcher
  • Brief annotations; few evaluations
forthcoming web site guide
Forthcoming Web Site Guide
  • Gaming Recreation, Regulation & Research, A Guide to Information on the World Wide Web, by Betty McNeal
  • E-book
  • Gaming Web sites are discussed and evaluated
  • Distribution not decided (ebook, floppy, cd-rom, web page)
dissertations theses
Click “Digital Dissertations” on Find Articles & More. (UNLV Library)

Fill in basic or advance search boxes.

Citation, Abstract, 24-page preview, full text.

Dissertations & Theses
unlv gaming theses
UNLV Gaming Theses
  • “Attitude of gaming employees towards problem gambling: How it affects their learning at an awareness training”. Bybee, Lisa M.
  • “The relationship between casino drop and gaming stock performance: A multivariate analysis”. Gilbert, Mark H.
  • “Impact of casinos on residential property values: Henderson, Nevada”. Giannini, Barbara
  • “An analysis of smoking and gambling among Las Vegas visitors”. Koenen, John
theses other universities
Theses—Other Universities
  • “Emergency management assessment and impacts of tropical cyclones on waterfront casinos in Biloxi, Mississippi” (Mississippi State U)
  • “Minimal treatment for concerned significant others of problem gamblers” (Univ. of Calgary)
  • “The impact of increased external competition on Nevada taxable gaming revenue” (UNR)
research value dissertations theses
Research Value—Dissertations/Theses
  • Sample format to guide new researchers
  • Insight into manageable topics
  • New problems highlighted
  • Update books & journals
government publications
Government Publications
  • Laws, statutes, cases
  • Rules & regulations
  • Congressional & state legislative hearings
  • Commissions & Task Forces
  • Special reports
    • National Gambling Impact Study Report
    • Nevada Revised Statutes
    • S E C filings (EDGAR database)
research value government publications
Research Value—Government Publications
  • Topics pertinent to citizen interest
  • Prepared by specialists and experts
  • Information not found elsewhere, e. g., testimony at hearings
  • Raw data you can manipulate yourself
gaming and the law
Gaming and the Law
  • Federal Law
  • State Law
  • Tribal Law
    • Indian Gaming Regulatory Act
  • Regulations to supplement, administer and enforce the law
need for gaming laws
Need for Gaming Laws
  • Cash industry
  • Strict cash handling procedures
  • Fees and taxes properly assessed
  • Insure honesty of games
  • Inspire public confidence
legal citation form
Legal Citation Form
  • Uniform System of Citation [Blue Book, or Harvard Blue Book]
  • Examples:
    • NRS §463.1405 (2)
    • 1995 Nev. Rev. Stat. 497
    • NGC Reg. 16.405©
    • Nevada Gaming Commission v. Desert Palace, Inc. 101 Nev. 173, 647 P. 2d 477 (1985)
legal sources on internet
Legal Sources on Internet
  • Findlaw
  • Megalaw
  • Westlaw (fee based)
  • Lexis (fee based)
  • Lexis-Nexis Academic Universe Free Access through UNLV catalog
more internet legal sources
More Internet Legal Sources
  • International Association of Gaming Attorneys
  • Gaming Practice Group (Michigan)
  • Nevada Attorney General, Gaming Division
  • Martindale & Hubbell (lawyer directory)
  • Lionel Sawyer & Collins
  • U. S. Code/State Codes
  • Court Cases
  • Law Journals
  • I. Nelson Rose , “Gaming and the Law”
research value laws legal topics
Research Value—Laws, Legal Topics
  • Authority, force
  • Exact citations for documentation and ease of location
  • Show interaction of industry and government
  • Public welfare & common good
nevada gaming laws
Nevada Gaming Laws
  • Blueprint for other states
  • Licensing & Control Ch. 463
    • Powers, duties of regulators
    • Licensing & licensing fees
    • Licensing corporations
    • Casino entertainment tax
legalization other venues
Nevada Style

New Jersey

Louisiana (1)

Indian Reservations ( but not all)

Colorado (limited)

South Dakota (limited)









Legalization--Other Venues
gaming regulations
Gaming Regulations
  • Branch of administrative law
  • Supplement and support enabling legislation
  • Day to day operations management
  • Minute details and procedures
gaming regulations54
Gaming Regulations
  • Available on the Internet
  • Implement gaming laws through administrative codes
  • Procedures for money handling and other details
  • May specify make up of boards & commissions
research value gaming regulations
Research Value—Gaming Regulations
  • Compare casino compliance plans with state requirements
  • Show the law at work in the world
  • Can be cited as authoritative
gaming regulators associations
Gaming Regulators Associations
  • Exchange ideas, explore common interests
  • Respond to scholars and authorities
  • NAGRA (N. American Gaming Regulator’s Association)
  • IAGR (International Gaming Regulators Association
  • GREF (Gaming Regulators European Forum)
  • North Amer. Pari-Mutuel Regulators Assn.
nevada gaming regulations
Nevada Gaming Regulations
  • Sample topics
    • Application procedures & forms
    • Accounting procedures
    • Patron disputes
    • Disciplinary proceedings
nevada black book
Nevada Black Book
  • Online photos, names, descriptions.
  • Bowers, Michael W., and A. Constandina Titus. “Nevada’s Black Book: The Constitutionality of Exclusion Lists in Casino Gaming Regulation”. Whittier Law Review 9 (Spring 1987): 313-330.
show me the money
Show Me the Money
  • Nevada MICS
  • Nevada Gaming Audit Manual
  • “What to Expect from an Audit”
  • Gaming Audit Group (Institute of Internal Auditors)
  • “Auditing the Casino Floor” , by Craig Robinson
gaming license applications
Gaming License Applications
  • Owners, officers, boards, key employees
  • Nevada Forms 7, 7A
  • Multi-Jurisdictional Personal History Disclosure Form
gaming commissions boards
Gaming Commissions & Boards
  • Power to regulate and control
  • Investigate, audit, license, enforce, discipline
  • Web sites have duties, statutes, regulations, revenues, reports
  • Public agendas and open meetings
commissions boards
Commissions & Boards
  • Nevada Gaming Commission
  • Nevada Gaming Control Board
  • New Jersey Casino Control Commission
  • National Indian Gaming Commission
  • Iowa Racing and Gaming Commission
  • Gambling Board for Great Britain
  • National Gambling Board of South Africa
state gaming boards examples
State Gaming Boards--Examples
  • Colorado Gaming Board
  • Illinois Gaming Board
  • Mississippi Gaming Commission
gaming associations
Gaming Associations
  • Competitors unite to promote industry
  • Web sites contain statistics, brief facts
  • Possible source for interviews
  • Nevada Resort Association
  • NASPL (North American Association of State & Provincial Lotteries)
  • National Indian Gaming Association
  • British Casino Association
due diligence
Due Diligence
  • Applies to more than gaming
  • Gaming board/commission scrutiny of applicants for gaming licenses
  • Personal, educational, legal, financial. Past and present
  • Determine “suitability”
  • Access to records: family, driving, military, educational, criminal, employment, business, taxes, liens, credit, assets here and abroad, etc.
casino due diligence
Casino Due Diligence
  • Investigate properties for possible acquisition
  • Investigate vendors and suppliers they wish to do business with
  • Write a due diligence plan to follow
  • Irregularities of business associates reflect on casino and may affect licensing
due diligence sources
Due Diligence Sources
  • Investigator’s Guide (GAO, pdf file)
  • U. S. Dept. of Justice (Freedom of Information Act)
  • National Fraud Center
  • Bankruptcy (PACER/Public Access to Court Electronic Records)
  • Vital Records/Corporation Records
  • NCIC (National Crime Information Center)
research value due diligence
Research Value—Due Diligence
  • Cost studies of due diligence operations
  • Identify problems with obtaining information from foreign nations
  • Develop shortcuts and streamlined procedures
  • Show relation of due diligence to the Freedom of Information Act
indian gaming
Indian Gaming
  • Tribal Sovereignty
  • Indian Gaming Regulatory Act. U. S. Code, Title 25, Chapter 29, Section 2701
  • National Indian Gaming Commission
  • Tribal-state compacts
  • Foxwoods=most profitable in U. S.
  • Bureau of Indian Affairs (current conflict)
indian gaming70
Indian Gaming
  • California compact
  • Good faith negotiation
  • Some tribes have casinos without contracts
  • State of Texas closed casino
  • Management outsourcing (management contracts)
research issues indian gaming
Research Issues—Indian Gaming
  • Inability of states to tax
  • Upgrading of Native American management skills
  • Further refinement of the sovereignty issue
  • Casino alcohol among high addiction population segment
casino surveillance
Casino Surveillance
  • Casino Surveillance: The Eye That Never Blinks. George Lewis. HV6711/L49/1996
  • Techniques of Casino Surveillance. Marcia A. McDowell. Call no: HV 6711/M358/1995.
  • Biometric Technology/facial imaging
casino surveillance73
Casino Surveillance
  • Nevada Regulation 5
    • Specified surveillance equipment
    • Procedures for slots, table games, keno, Count Room, etc.
    • Sets retention time for videotapes
    • Limited access to surveillance room
    • PTZ camera (pan, tilt, and zoom)
research value surveillance
Research Value--Surveillance
  • Design equipment that meets specs
  • Study the prevalence and variety of cheating scams
  • Estimate undetected cheating and loss of gaming revenue
  • Biometrics use in surveillance
gaming demographics
Gaming & Demographics
  • Population count, location & characteristics
  • Age, race, sex, income, occupation, etc.
  • Survey data and sample data
  • Government censuses
  • Independent surveys
demographic sources
Demographic Sources
  • Print and online
  • Census 2000
  • Population Estimates
  • Population Projections
  • Las Vegas Convention & Visitors Authority
research value demographics
Research Value—Demographics
  • Identify cohorts for isolation and study
  • Plan new casinos and casino expansion
  • Relate research to real people
  • Balance theory with reality
statistics sources
Statistics Sources
  • Statistical Universe – full text, index to 100,000 publications containing Federal, state, local and international stats
  • U. S. Statistical Abstract – paper and online
  • American Statistics Index -UNLV Government Publications
  • County Business Patterns (need industry code from NAICS) Online
  • Gaming Magazines
revenue statistics
Revenue Statistics
  • Current and several years back on Internet
  • Nevada=by Region, no named casinos
  • Categorized by type of game, machine denomination
  • Atlantic City & Riverboats by casino name
  • Indian gaming revenues very hard to find
revenue statistics80
Revenue Statistics
  • National revenues at American Gaming Association site
  • Gross Gaming Wager at Christiansen Capital Advisors (some fee-based reports)
  • Lottery revenues
  • Australian and Canadian stats online
research value statistics
Research Value—Statistics
  • Pretty obvious, but we’ll say something anyhow
  • Raw data may need interpretation
  • Quantify concepts
  • Prove claims and assertions
gaming courses
Gaming Courses
  • UNLV
  • Boyd Law School (gaming law)
  • Community College of Southern Nevada
  • UNR
  • Outside universities (Houston, SUNY Morrisville, Central Michigan U, Arizona Western College, etc.)
casino executive development
Casino Executive Development
  • UNLV International Gaming Institute
  • Executive Development Program (UNR)
  • Casino Management Association
  • NIGA Training Program
  • Gaming Education Conferences
  • Gaming Conferences & Expos
research value gaming courses
Research Value—Gaming Courses
  • Monitor/compare course offerings and content
  • Design gaming courses, degrees majors, minors
  • Incorporate gaming into marketing, tourism,hotel ops, restaurant ops
casino jobs job descriptions
Casino Jobs & Job Descriptions
  • Appendix to “Introduction to the Casino Entertainment Industry”, by Eade
  • Occupational Outlook Handbook
  • Casino Wage Surveys (UNLV)
casino compensation
Casino Compensation
  • Casino Wage Surveys (from UNLV’s Human Resource Development Center) Available in library
  • Casino Careers Online
  • (fee-based)
  • Internet search for annual report of gaming executive compensation
research value casino jobs
Research Value—Casino Jobs
  • Track turnover
  • Compare salaries, educational requirements
  • Conduct employee satisfaction or motivation studies
  • Monitor immigration laws
  • NASPL: North American Society for Public Lotteries Public Gaming International
    • (history, gambling studies, problem gambling, sales & profits
  • World Lottery Almanac
research value lotteries
Research Value—Lotteries
  • Compare lottery addiction to casino addiction
  • Compare lottery adverting to casino advertising
  • Identify population segments that prefer lotteries
  • Measure impact of convenience of multiple lottery sales locations
internet gambling
Internet Gambling
  • Currently illegal in U. S.
  • Currently billions spent on I.G.
  • Anthony Cabot monitors the field (5 books so far, largely readings from many authors and many countries)
  • The Kyl Bill; Goodlatte Bill
  • Australian experience, moratorium and restrictions
  • “IGI of Nevada” -guidelines, standards, technology requirements
  • Nevada Assembly Bill (AB) 466 (2001)
research issues internet gambling
Research Issues—Internet Gambling
  • Identity of gambler as to age and jurisdiction
  • How to regulate across state and national borders
  • Contractual obligations of operators
  • Liability of credit card companies for conducting transactions
gaming industry analyses
Gaming Industry Analyses
  • Bear Stearns
    • Gaming Intelligence Reports
    • Partners with Smith Barney
    • Global Gaming Almanac (1999 latest)
    • Jason Ader, Gaming Analyst
gaming industry analyses93
Gaming Industry Analyses
  • AAGI ( Applied Analysis Gaming Index)
  • Monthly study of 8 major gaming operators
  • Financial watch and advisory service
  • Headquartered in Las Vegas
  • See web site
gaming financial data
Gaming Financial Data
  • Gaming analysts and companies listed in Gaming Business Directory
  • Fee-based services, but limited data on web sites. Publications are expensive.
  • See Hoovers Online, Standard & Poors, Moody’s, Deutche Bank
gaming financial data95
Gaming Financial Data
  • National Gaming Summary
  • Monthly columns in Casino Journal and other magazines
  • SEC reports
  • Casino Annual Reports
research value financials
Research Value—Financials
  • Design a study comparing casino financials to general economy
  • Forecast or predict industry trends
  • Profile casino corporations
  • Analyze assets and debt vs. expansion plans
gaming research institutes
Gaming Research Institutes
  • Alberta Gaming Research Institute
  • Gemini Research
  • Institute for Research in Pathological Gambling & Related Disorders
  • Institute for the Study of Gambling & Commercial Gaming
casino marketing99
Casino Marketing
  • Apply general principles of marketing
    • American Marketing Association
    • Management First (Emerald Library online)
  • CRM [customer relationship marketing]
  • CLV [customer lifetime value]
  • Database Marketing Institute
research issues marketing
Research Issues—Marketing
  • Measure effectiveness of marketing plans
  • Customer perceptions of casino services
  • Segment marketing to ethnic groups
  • Return on investment regarding marketing budgets
  • Unique marketing vs. following the industry
opponents of gaming
Opponents of Gaming
  • Citizen Link – Focus on the Family
  • National Coalition Against Legalized Gambling
    • Rev. Tom Gray
    • See testimonies in National Gambling Impact Study Report
polls and surveys
Polls and Surveys
  • AGA Survey of Casino Entertainment
  • Gambling Impact & Behavior Study
  • Harrah’s Survey 2002
  • Australian Gambling Study
  • Gallup Gambling Poll
research value polls surveys
Research Value—Polls,Surveys
  • Sample public opinion
  • Conducted by independent consultants
  • Basis for additional research
  • Sometimes all that’s available
problem gambling
Problem Gambling
  • Bibliography on Problem Gambling
  • Gambler’s Anonymous
  • National Council and many state councils
  • Special sites for Women, Seniors, Underage youth
  • Education, counseling, literature, awareness programs
  • Self-exclusion programs
research issues problem gambling
Research Issues—Problem Gambling
  • Study annual addiction rates of various groups
  • Effect of teen video games on future gambling habits
  • Effectiveness of prevention and treatment programs
  • Identify thought processes and irrational factors that lead to excess
research issues problem gambling106
Research Issues—Problem Gambling
  • Social responsibility of casinos to curb, discourage
  • Discovering and testing recovery methods
pop quiz
  • Just kidding!!!
enjoy your research
Enjoy Your Research
  • Survival Tactics
    • Write once or twice
    • Rewrite 6 times
    • Get feedback
    • Rewrite some more
    • Polish & proofread