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1. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ??????????? ???????? ???????????? ?????????????
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2. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
3. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ?????????:??=?????=??
4. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
5. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ?????????? 20???400???????????,?????? ? ?????,7???????1?5???????15???? ??????????,??????????,??????????????????
????:
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????????????,?????
6. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
7. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
8. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
9. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
10. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
11. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
12. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
13. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
14. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ?????? P,A,E,I ?? ?P?(provide????):?????????????????????,???,?????
??,???,?????????
?A?(administer????):???,???? ??,??????????????
?E?(entrepreneur????):???????
??,??????,????????
?I?(integrate????):??????????,????????,??????????
15. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
16. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
17. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
18. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
19. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
20. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
21. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
22. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
23. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
24. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
25. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
26. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
27. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
28. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
29. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» CAPI?????????? Coalesced Authority , Power ,and Influence ??(authority)????????????
??(Power)???????????????
???(Influence)?????????????????
30. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ?????????? ????????????????,???????????P?A?E?I???????
?????????????,??????????????????,??????????????????
31. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ??????????
32. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ?????????? ??????????????? ?? ????PAEI
?? ??CAPI
???????????
33. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
34. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
35. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ????????????
36. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
37. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ????????
38. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» 1960?: Long range ?SWOT analysis model/
Strategic planning orientation
1970?: Corporate orientation ?BCG Matrix
No recognition of product / market interdependence.
Dog or question Mark? Gaming the system. Strategic History
39. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» Early 1980?:
Competitive orientation?Emphasis on understanding industry structure and competitive situation
Social Forces:
40. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» Early 1990?:
Core Competency Orientation ?Emphasis on identifying internal sources of specialized expertise.
Organizational assessment Models
41. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» Early 2000?: Customer Orientation
Emphasis on knowing and meeting needs of current / future customer segments by using “Solutions”.
Business
Defining
Plan
Pattern
Position
Perspective
42. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» How do we meet the needs of that we serve?
Products ???
Services ????
Solutions ??????
43. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
44. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ????? ????????????,??????,???????????
???????????????????????,???????????????????????,?????????????(???????)?
45. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ????????? ????????????????,?????????????,??????????????????????????????,??????????,???????????,??????????????,??????????????
46. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ???? ??????????,???????,?????????????????????????????,??????????,?????????????????????,???????
????????,????????????????????????????,?????????????????????
47. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ????(marketing mindset) ????????: ??????????????????,????????,??????????,???????????
???????????????????,??????????????,??:????????????????,??????:???????,?????????????;???????????????????,???????????????
48. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ????????????(BSC)?
49. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ??????????
50. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ?????(BSC)???? ??????????????
?????????????????????
??????????????????????,????????????
51. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ????-????????
52. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» BSC??????????
53. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ???KPI???????????
54. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ???????????????????
55. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» IBM????????????
56. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ??????????
57. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
58. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
59. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ???? ???????????????????,?????????????????,?????????????????????????
??????:????????????????,?????????
???????????????,?????????????,?????????
60. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ???????:?? ????,??????????????????:?????
???(empathy) : ?????????????????????,?????????????????????,?????????????????????????????,??????????????????,???????????????????,??????????
61. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ??????????????? ????????
?????????
???????????????
62. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ? ? ? ? ? ? ? ? ? 1.??????
2.??????
3.????
4.????
5.??????
6.??????
7.?????????
8.???????????
63. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ????????? ???? (Conceptual Skill)
???? (Human Skill)
???? (Technical Skill)
64. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ?????? “?”?????????
65. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
66. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
67. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ???????????
???????????????(Performance level)???,????????????????????“????”(Normal distribution)?:
??:10% Level 1 ??:15% Level 1
40% Level 2 20% Level 2
40% Level 3 30% Level 3
10% Level 4 20% Level 4
15% Level 5
68. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ??????
• ?????????????????(3C),????????????
?????????
• ????????????????
• ???????????????????
• ????:
(1)??—?????????????
(2)??—??????????
(3)??—?????????????????
??????????? ??????
69. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ?????????
70. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ?????????(?)
71. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ?????????(?)
72. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ??????????
1.??????
2.???????
3.?????????
4.??
5.????????????
6.???????
7.????????—??????
8.???????????
9.??????????
10.???????????
73. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
74. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
75. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ??????????? ??????, ???????????
80%????????????? (Dave Ulrich, 2001)
???????????
????? (The Balanced Scorecard)
??????? (HR Scorecard)
76. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
77. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» PMD???????????
78. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ????:??????????????? ?? ?? ???? ?????? ????
79. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ????:??????????????
80. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
81. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
82. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
83. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
84. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
85. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
86. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ????:?????????????????
87. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» Executive Model
88. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» Concept of Model
89. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» IT Solution Map
90. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» Approach
91. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ????????????
92. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ????(Organization Capital) ????(Organization Capital) ??????????????????????????????????:
??:???????????????????????????????
??:????????????????? ?????
??:????????????????? ??????????
????:???????????????
93. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
94. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
95. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ??????????:????????????KPI
96. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ?????????? ???????????????????
????
??????????
?????:?????????,????????????????????,??????:??????,???????????????????:??????,??????????:????,??????:?????????????,???????????????????????,???????????
97. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ?????:???????
98. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
99. REBECCA MANAGEMENT CONSULTING GROUP«???????????????» ? ? ????????(John Kotter)??:
??????70~90%???
??10~30%???
100. REBECCA MANAGEMENT CONSULTING GROUP«???????????????»
