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People-Centric Leadership Good Intentions Are Not Enough. Radiant Systems June 20, 2007. Edward D. Hess Professor and Batten Executive-in-Residence Darden Graduate School of Business University of Virginia. Objectives:. Share with you converging research on:
June 20, 2007
Edward D. Hess
Professor and Batten Executive-in-Residence
Darden Graduate School of Business
University of Virginia
Share with you converging research on:
Begin thinking about what effective leadership
Begin drilling down to the mission critical
behaviors necessary for effective leadership.
Most people figure out what leadership is
Most people fail to execute
Translating theory into consistent daily behavior
Jimmy Blanchard story
Bill Turner story
Dr. DeBakey story
My Story: Age 33
1987 – age 40
1989 – age 42
1994 – age 47
Leadership is about people: the emotional ‘gumbo” of life
5 different lines of research all come to the same
All are trying to describe the same thing
50-70% of how employees perceive their job can
be traced to 1 person = their boss
Does my boss:
Leadership cascades down an organization
People think it is okay to treat their people
like they are treated
People imitate, role model acceptable
What do employees want from leaders?
I took a break after the last session for a
purpose. I wanted you to reflect on our
discussion and see if there were any
Some people feel “sick”…
Wow – I had no idea how many behaviors I exhibit
daily that send the wrong message….
I realize now that my behavior does not correlate
with my beliefs
This is NOT how I want to come across
How did you get to a leadership position?
Why you want(ed) to be a leader?
Most people want to lead because of the:
Your underlying philosophy, attitudes and
beliefs about leadership frame and colors
your behavior. From this perspective
emerges a fundamental and pivotal choice…
Is it all about YOU?
Is it all about THEM?
If it truly is all about YOU,
You will want to learn how to be effective to
get results yourself
If it truly is about THEM, you will want to
learn to be an effective people leader to
inspire others to get results
Straightforward and simple, really only 4:
Principles are Simple, Daily Execution is Hard
Communication happens through:
50% Body language
Professor Jane Dutton Energizing Your Workplace
Research says that leaders in HPO’s are:
Can we rank order humble behaviors?
And Arrogant behaviors?
Any insights or AHA’s?
The Leadership Paradox
Fight the daily
How to Lead
Leader’s Self-management tools
Right Leadership Attitudes and Beliefs
4 Fundamental Leadership Principles