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Ozcan: Chapter 12 Quality Control. ISE 468 ETM 568 Healthcare Process Improvement Dr. Joan Burtner. Chapter 12 Guidelines. Quality Gaps Quality Experts Quality Awards ISO JCAHO MGMA MBNQA TQM Six Sigma Control Charts Attributes Variables
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Ozcan: Chapter 12 Quality Control ISE 468 ETM 568 Healthcare Process Improvement Dr. Joan Burtner
Chapter 12 Guidelines • Quality Gaps • Quality Experts • Quality Awards • ISO • JCAHO • MGMA • MBNQA • TQM Six Sigma • Control Charts • Attributes • Variables • USE MINITAB FOR EQUATIONS AND TESTS FOR SPECIAL CAUSES • Quality Tools Ozcan Chapter 12 Quality JMB Guidelines