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Professional Client Engagement Practices in Business Settings

This guide outlines effective practices for greeting clients in professional environments. It examines the behavior of business professionals when interacting with clients, highlighting the importance of first impressions and communication strategies. The application section discusses practical scenarios and the appropriate responses to client greetings. An assessment of vocabulary relevant to business interactions is included, along with suggestions for individual and team assignments to practice these skills. The overall goal is to enhance professional conduct and client relationships.

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Professional Client Engagement Practices in Business Settings

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  1. Lead-in Presentation Application Assessment Conclusion Assignment

  2. Lead-in Question: Presentation Application What does the businessman do, when he greets his client? Assessment Conclusion Assignment

  3. Brainstorm Classify the Vocabularies Jigsaw Lead-in Presentation Application Assessment Conclusion Assignment

  4. Brainstorm Classify the Vocabularies Jigsaw Lead-in Presentation Application Assessment Conclusion Assignment

  5. Brainstorm Classify the Vocabularies Jigsaw Lead-in Presentation Difficulties: • 公司名称：**Design Co., Ltd. • 地址：从小到大 （门牌号---街/路---区---市---省---国 / 邮箱号---镇/市---州---国） • e.g. 1. No. 12 Chisha Rd. Haizhu Distric, Guangzhou, Guangdong 510320 P.R. China • 2. P.O. Box 800 MorganTown, KY 322621 U.S.A Application Assessment Conclusion Assignment

  6. Brainstorm Classify the Vocabularies Jigsaw Lead-in Presentation Application Assessment Conclusion Assignment

  7. Individual work Team work Lead-in Presentation Application Assessment Conclusion Assignment

  8. Individual work Team work Lead-in Presentation Application Assessment Conclusion Assignment

  9. Individual work Team work Lead-in Presentation Fill out the name card with the information given M-Level 天宇设计公司 设计部经理 (Design Department) Name: Yi Zhang Tel: 020- 89002020 电子邮箱：wangyi@163.com Address：广州市天河区岗顶路222号 邮编：510001 (district) Application L-Level Zhongxin Design Co., Ltd. Secretary 张一 电话： 020- 22202020 E-mail:linfeng@sina.com 地址: No.2 510101 Guangzhou Xingang Rd. Haizhu District Assessment Conclusion H-Level 昊天装饰公司 市场部经理 姓名：李冉 电话：020- 89112020 电子邮箱：liran@126.com 地址：广州市越秀区文明路100号 邮编：510030 Assignment

  10. 1 2 10 3 9 4 8 7 5 6 Individual work Team work Lead-in Presentation Application Assessment Conclusion Assignment

  11. Individual work Team work Lead-in 1. Martin Smith • 公司：大宇百货公司 • 职位：销售人员 • 公司地址：广州市中山路12号 510030 • 电话：020-83338333 • 邮址：martin@dayu.com.cn Presentation Application Assessment Conclusion Assignment

  12. Individual work Team work Lead-in 2. John Bush • 公司：天河设计公司 • 职位：设计师 • 公司地址：上海市南京路34号 210030 • 电话：021-84338433 • 邮址：johnbush@tianhedesign.com.cn Presentation Application Assessment Conclusion Assignment

  13. Individual work Team work Lead-in 3. Gao Xiang • 公司：苏宁电器有限公司 • 职位：经理 • 公司地址：广州市海珠区新港路112号 510230 • 电话：020-33338333 • 邮址：gaoxiang@suningeletr.com.cn Presentation Application Assessment Conclusion Assignment

  14. Individual work Team work Lead-in 4. Ming Tian • 公司：永华进出口有限公司 • 职位：秘书 • 公司地址：珠海市清莲路52号 520030 • 电话：0756-83338333 • 邮址：mingtian@yonghua.com.cn Presentation Application Assessment Conclusion Assignment

  15. Individual work Team work Lead-in 5. Susan Xu • 公司：天科进出口贸易有限公司 • 职位：前台接待 • 公司地址：深圳市罗岗区青新路72号 520130 • 电话：0769-83338333 • 邮址：susanxu@tianke.com.cn Presentation Application Assessment Conclusion Assignment

  16. Individual work Team work Lead-in 6. Jun Zhang • 公司：成功职业学校 • 职位：英语教师 • 公司地址：广州市越秀区文明路32号 510030 • 电话：020-33338333 • 邮址：junzhang@successvs.edu.cn Presentation Application Assessment Conclusion Assignment

  17. Individual work Team work Lead-in 7. George Chen • 公司：东升医院 • 职位：医生 • 公司地址：广州市天河区天育路2号 510550 • 电话：020-81338333 • 邮址：georgechen@yahoo.com. Presentation Application Assessment Conclusion Assignment

  18. Individual work Team work Lead-in 8. Tommy Xu • 公司：汤米室内设计有限公司 • 职位：总裁 • 公司地址：广州市白云区新颖路12号502室 510830 • 电话：020-43338333 • 邮址：tommyxu@sina.com Presentation Application Assessment Conclusion Assignment

  19. Individual work Team work Lead-in 9. Coco Zeng • 公司：天华进出品贸易有限公司 • 职位：工程师 • 公司地址：清远市中信路2号330室 • 520030 • 电话：0759-23332333 • 邮址：cocoz@yahoo.com Presentation Application Assessment Conclusion Assignment

  20. Individual work Team work Lead-in 10. Ann Page • 公司：广州市花园酒店 • 职位：前台经理 • 公司地址：广州市越秀区环市路100号 510035 • 电话：020-88888833 • 邮址：annpage@gardenhotel.com.cn Presentation Application Assessment Conclusion Assignment

  21. Individual work Team work Lead-in Presentation Application Assessment Conclusion Assignment

  22. Lead-in Presentation Application Assessment Conclusion Assignment

  23. Lead-in Presentation Application Assessment Conclusion Assignment

  24. Lead-in Presentation Difficulties: • 公司名称：**Design Co., Ltd. • 地址：从小到大 （门牌号---街/路---区---市---省---国 / 邮箱号---镇/市---州---国） • e.g. 1. No. 12 Chisha Rd. Haizhu Distric, Guangzhou, Guangdong 510320 P.R. China • 2. P.O. Box 800 MorganTown, KY 322621 U.S.A Application Assessment Conclusion Assignment

  25. Lead-in Presentation Design their own name card for their future job Application Assessment Conclusion Assignment

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