Preparing for Emergencies

1. Preparing for Emergencies Rich Cordivari March 19, 2011

2. 35 “plus” years of industry experience: • VP, Learning & Development at AlliedBarton Security Services (since 2003) • President & co-founder, USProtect (Bethesda, MD) • Vice President, Operations, SpectaGuard, Inc. (now AlliedBarton) • Lieutenant of Police, Lower Merion Township Police Department (Ardmore, PA) • Responsibilities: • Leads AlliedBarton’s training community which currently consists of 100+ Training professionals located throughout the country who provide training locally to support AlliedBarton customers • Security Officer basic and ongoing skills training • Account Manager training and development • Professional Development for AlliedBarton’s Leaders • Compliance Training • Professional affiliations: • ASIS, International • Police Chiefs Association of Southeastern Pennsylvania • American Society of Training & Development • Calvary Lutheran (West Chester, PA) • 19 years A Little About Me March 19, 2011

3. Discussion Topics – 10 Things to Consider Likely and worst case scenarios Your team Your building (environment) Coordinating with Police – Fire – EMS Plans – Policies – Practice Communication Training – Drills – Practice Evacuation planning Recovery / continuity planning Resources March 19, 2011

4. Airplane collisions • Civil disturbances • Nuclear incidents • HAZMAT release • Tornadoes • Heavy snow • Elevator failure • Power failure • Telecommunications failure • Medical emergencies • Earthquakes • Fires • HVAC system failure • Hurricanes • Floods • Terrorism • Structure collapse • Explosions • Bomb threats Likely and worst case scenarios March 19, 2011

5. Your Preparedness Team Church leaders Pastoral staff Support staff (FT or PT) Congregation members Who can contribute knowledge, experience, skill and time? Anyone with training, background, experience who can contribute? Local Police, Fire, EMS Chain of Command Who is in charge, at any given time? Neighbors Local business Other community stakeholders March 19, 2011

6. Your Building Age Structure (when built / last renovation) Systems (plumbing, electric, sprinkler, alarms, etc.) Construction type Impact on response, evacuation plans Location How many stories? Is there a basement? Unique features Floor plan Proximity to and availability of emergency services March 19, 2011

7. Coordinating with Police – Fire – EMS Do you know them and do they know you? Police Chief Fire Marshall Head of EMS or County Emergency Services American Red Cross (local chapter) Do they know your building? Floor plans Entrances and Exits Unique features Do they know your routines? Schedule of regular services Special events Daytime staffing levels (if applicable) Regular meetings or site visits Do they have a seat at your planning table? March 19, 2011

8. Plans – Policies – Practice Vulnerability survey / Risk Assessment Resources Plans need to be: Published Communicated Regularly updated Evacuation procedures (see: Drills) Clear Concise Visible Updated as conditions change in your building Drills Annual Partner with local Police, Fire, EMS March 19, 2011

9. Communication The best plan is the world is useless everyone impacted knows about it: Congregation Staff Guests Visitors Emergency Responders Protocols need to be established for communicating FACTS during in-progress incidents Single point of contact Helps reduce anxiety and eliminate panic Media relations March 19, 2011

10. Training – Drills – Practice Training and drills are a significant portion of preparedness efforts Why do we train? Familiarity “Muscle memory” Calm v. Panic Improve our systems, processes, plans and procedures “Act” v. “React” How often? Who is included? Who should lead? Table top exercises March 19, 2011

11. Evacuation planning Review your plan with employees, guests and visitors Train key staff and members on key elements of plan Everyone should know his / her role in an emergency situation or building evacuation Designated meeting areas Who’s in charge of headcount? Clearly posted floor plans and exit paths Staff training (e.g., Ushers) Persons with disabilities Who makes the call to evacuate? March 19, 2011

12. Recovery / continuity planning What does your congregation need to stay operational? Who is in charge? (primary, secondary…) Authorized bank signatories Company financial records Offsite backup Inventory of all assets Descriptions, serial numbers, value Photos Alternative worship space March 19, 2011

13. www.churchsecurityconsultant.com www.churchdisasterhelp.org Resources AlliedBarton Security Services www.alliedbarton.com American Society of Industrial Security www.asisonline.org Building Owners and Managers Institute www.bomi-edu.org Department of Homeland Security www.dhs.gov FBI tip Web Site www.ifccfbi.gov Federal Emergency Management Agency www.fema.gov March 19, 2011

14. THANK YOU! RICH CORDIVARI 484.351.1876 RICH.CORDIVARI@ALLIEDBARTON.COM March 19, 2011