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IT Roundtable. Background, Ideas, Directions, Connections Cliff Kettemborough, Ph.D., Lead Faculty, IS Project Manager, JPL-NASA Part-time Professor and IT Consultant http://newton.uor.edu/FacultyFolder/CKettemborough/CKettemborough.html E-mail: crk@uor.edu Telephone: 818-354-5992.

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it roundtable
IT Roundtable

Background, Ideas, Directions, Connections

Cliff Kettemborough, Ph.D., Lead Faculty, IS

Project Manager, JPL-NASA

Part-time Professor and IT Consultant

http://newton.uor.edu/FacultyFolder/CKettemborough/CKettemborough.html

E-mail: crk@uor.edu

Telephone: 818-354-5992

CRK

introduction
Introduction
  • What is IT?
    • A Historical Perspective…
    • Computer Engineering
    • Computer Science (CS)
    • Business/Computer Information Systems
    • Information Systems (IS)
    • Information Technology (IT)
    • Information Center (IC)

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why do we care about it
Why do we “care” about IT?
  • Technology-driven society
  • Knowledge-based society
    • Data->Information->Knowledge->Wisdom
    • Dr. Peter Drucker:
      • “In the future, the wealth of a nation is not going to be measured by physical assets, but by knowledge; and the knowledge to transform knowledge into more knowledge.”
    • Bill Gates’ 12 Rules…

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slide4

Bill Gates' NEW RULES* - "In the NEW ORGANIZATION, the worker is no longer a cog in the machine."

1. Insist that COMMUNICATION flow through e-mail.

2. Study sales data ONLINE to share insights easily.

3. Shift KNOWLEDGE WORKERS into high-level thinking.

4. Use digital tools to create VIRTUAL TEAMS.

5. Convert every paper process to a DIGITAL PROCESS.

6. Create a DIGITAL FEEDBACK LOOP.

7. Use digital tools to ELIMINATE SINGLE-TASK JOBS.

8. Use digital systems to route CUSTOMER COMPLAINTS immediately.

9. Use digital communication to REDUCE THE BOUNDARIES.

10. Transform every business process into JUST-IN-TIME DELIVERY.

11. Use digital delivery to ELIMINATE THE MIDDLE MAN.

12. Use digital tools to HELP CUSTOMERS solve problems for themselves.

* - Gates, William H., III. (1999). Business @ The Speed of Thought: Using a Digital Nervous System. Warner Books.

CRK

e economy
E-Economy
  • Virtual Organizations
  • Globalization
  • E-Commerce
  • Solar System, “Galactic” Internet
  • Consequences

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tactical and strategic direction
Tactical and Strategic Direction
  • Business Leaders
    • Andy Grove, Intel Corp.’s CEO & president
      • “In the future all companies will be Internet companies or no companies.”
    • Technology Planning
    • Business-driven
    • Emphasis on:
      • Knowledge Systems
      • Training/Education
      • Process- and Quality-Driven

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conclusions
Conclusions
  • Choices?
  • Further information - my Web site

http://newton.uor.edu/FacultyFolder/CKettemborough/CKettemborough.html

  • My books are coming…
  • My part-time consulting firm – a provider of:
    • IT Solutions
    • Knowledge Management
    • Education and Training
    • Core Competencies development

CRK