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LITHUANIA EUROPEAN REGIONAL OPERATIONS CENTER (EUROC). Western Union’s History. Western Union Today. Western Union’s Vision. We speak in every currency of the world. Customers trust us to provide meaningful money movement solutions anytime, anywhere. Global Products & Services.

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slide4
Western Union’s Vision

We speak in every currency of the world. Customers trust us to provide meaningful money movement solutions anytime, anywhere.

global products services

Global Products & Services

Consumer-to-Consumer

Connect with loved ones throughout the world by sending your support through Western Union.

Consumer-to-Business

Simplify your everyday life by sending utilities, car loans and mortgage payments through Western Union.

Business-to- Business

Platform for growth small-to medium enterprises

cross-border payments.

Other Services

Electronic channels :Mobile Money Transfers, Global Card and Money Wise Visa program, Global business payments…

slide6
Corporate Responsibility

Hikmet Ersek, CEO Western Union receives 2012 Responsible CEO Award

Hikmet, along with three fellow CEOs, was chosen to receive the prestigious 2012 award from CR Magazine. The award recognizes CEOs for aligning corporate/stakeholder interests to do well by doing good.

Building a culture of responsibility starts at the top, and Hikmet is delivering our message loud and clear. Western Union is committed to making the world a better place through our social programs and core business, while also making our company better and more profitable. Our CEO knows that responsible companies better meet the needs of their core consumers – and for us, that means more than two billion underserved people worldwide.

slide8
Potential in Lithuania

Key competencies of the Lithuanian labor pool:

High levels of education:

> 43000 graduates every year

Consistently high quality of spoken English

Availability of other languages

Western culture

Quick learners and result oriented

Competitive labor costs

http://www.investlithuania.com/en/why-invest/talent-pool

slide9

Potential in Lithuania

Key takeaways:

Very attractive quality and cost combination

Room for growth

Labor Pool potential is there – experience to be built

Employer Branding, Employee Development and Cooperation with Universities – key HR areas of maximizing potential for Western Union

Source: Statistics Lithuania

Lithuania’s Shared Services and Outsourcing Market

A.T. Kearney Global Services Location Index 2011, climbing up by 7 places to rank 14th globally, and being rated better than the UK (16) or the US (18) as well as higher than the neighboring Poland (24) or Hungary (31) and the Czech Republic (35).

slide10
Building the Team

4

Sports teams in EUROC:

Basketball Cycling

Volleyball Soccer

Traditions

End-of year party

Summer event

Wednesday Lunch together (Cold season)

Participation in “Darom” cleaning nature event together

Creating Culture

Breaking Silos

Building WU Community

slide11
WU Foundation

10 K donation

Established

Big Brothers Big Sisters

Excel (together with US embassy)

NGO fair organized for the 2012 Volunteering campaign

Employees participated in the Blood Drive 2012 as part of Volunteering Campaign

Constant collaboration with local communities and organizations

76%

EUROC

50%

GLOBAL

11